A local IT service provider in Davao del Sur is seeking a Technical Support Specialist to diagnose and repair computer hardware and software issues. The ideal candidate must demonstrate excellent problem-solving skills and be able to assist end-users with various technical challenges. Strong communication abilities to explain technical concepts to non-technical users are essential. This role involves maintaining and upgrading computer systems to ensure optimal performance.
Qualifications
Experience with diagnosing and troubleshooting computer hardware and software issues.
Ability to assist users with software installation and troubleshooting.
Familiarity with routine maintenance tasks and upgrades.
Responsibilities
Diagnose, troubleshoot, and repair computer hardware and software.
Provide technical support to end-users including remote assistance.
Maintain and upgrade computer systems for optimal performance.
Skills
Hardware troubleshooting
Software installation
Network connectivity
Problem-solving
Communication skills
Tools
Windows
macOS
Linux
Job description
A local IT service provider in Davao del Sur is seeking a Technical Support Specialist to diagnose and repair computer hardware and software issues. The ideal candidate must demonstrate excellent problem-solving skills and be able to assist end-users with various technical challenges. Strong communication abilities to explain technical concepts to non-technical users are essential. This role involves maintaining and upgrading computer systems to ensure optimal performance.