IT Support Advocate - On-Site, Network & Help Desk

Boldr; Merida; On-site; PHP 223,000 - 391,000; Full time

Job summary

Boldr is seeking an IT Technical Support Advocate to provide first-line IT support for its teams, covering network, hardware, software, and other technical issues. The role involves setting up workstations, assisting in deployments, and maintaining network stability, with on-site work at Boldr offices.

The ideal candidate has 1–2 years in a similar role, IT-related education or certification, basic networking knowledge, and strong troubleshooting skills, and is comfortable working in a dynamic,

Qualifications

• Graduated from IT, CS, Comptia A+ or related certification.
• 1–2 years of experience in a similar role.
• Working IT knowledge and basic support practices.
• Basic networking knowledge.
• Troubleshooting skills.
• Multitasking capabilities.
• Able to work on-site at Boldr offices.

Responsibilities

• Provide all-around IT T1 support for the team.
• Set up computers and peripherals at workstations.
• Research and assist in deployments.

Skills

Curious

Authentic

Analytical thinker

Client satisfaction

Education

IT/CS degree or CompTIA A+ certification

Job description

Boldr is seeking an IT Technical Support Advocate to provide first-line IT support for its teams, covering network, hardware, software, and other technical issues. The role involves setting up workstations, assisting in deployments, and maintaining network stability, with on-site work at Boldr offices.

The ideal candidate has 1–2 years in a similar role, IT-related education or certification, basic networking knowledge, and strong troubleshooting skills, and is comfortable working in a dynamic,