IT Support

FoodSHAP®; Muntinlupa; On-site; PHP 334,800 - 502,200; Full time

Job summary

A leading educational institution in the Philippines is seeking an IT Support professional to manage digital records and ensure system security. The ideal candidate should have at least 2 years of experience in IT coordination, be detail-oriented, and possess strong organizational skills. This full-time role involves maintaining data integrity and providing technical support for both online and in-person operations.

Qualifications

• At least 2 years of relevant experience in IT coordination or technical support.
• Strong organizational and coordination skills are essential.
• Excellent communication skills and attention to detail.

Responsibilities

• Maintain and secure individual records and system logs.
• Implement IT security policies and perform routine system inspections.
• Update digital records and ensure accurate documentation.
• Provide technical support for system operations.

Skills

Organizational skills

Communication

Attention to detail

Proficiency in Microsoft Office

Technical support

Tools

Database management tools

IT support tools

Job description

About Us

Food Safety & Hygiene Academy of the Philippines (FoodSHAP) is the leading and first educational institution in the Philippines dedicated to developing world‑class Food Safety Qualification Programs for food handlers. Since 2015, we have certified over 10,000 professionals worldwide, empowering individuals and businesses with globally recognized food safety expertise.

Our Mission

As a social enterprise, FoodSHAP is committed to raising awareness on food safety and building a strong food safety culture. We support and fund sustainable programs, including free training, public awareness campaigns, and capacity‑building initiatives to benefit food handlers, businesses and communities across the country.

About the Role

We are looking for IT Support to join our team! This role focuses on managing digital records, ensuring system security and coordinating IT‑related logistics. The ideal candidate will be detail‑oriented, organized and proactive in maintaining data integrity.

Key Responsibilities

• Maintain and secure individual records, system logs and digital certificates.
• Implement IT security policies and conduct routine system inspections.
• Update digital records and ensure accurate documentation.
• Identify and resolve workflow and system‑related issues as needed.
• Provide technical support for online and in‑person system operations.
• Assist in coordination tasks during system‑related activities and training.
• Submit weekly reports to the IT and Document Control Supervisor.
• Perform other tasks as assigned by the IT and Document Control Supervisor and Management.

Qualifications

• At least 2 years of relevant experience in IT coordination, data security, technical support or administrative IT functions.
• Strong organizational and coordination skills.
• Excellent communication and attention to detail.
• Proficiency in Microsoft Office, database management and IT support tools.
• Ability to manage multiple tasks and meet deadlines.
• Prior experience in IT coordination, data security or administrative support is a plus.

Job Details

• Seniority level: Associate
• Employment type: Full‑time
• Job function: Information Technology
• Industries: Professional Training and Coaching, Education

Be part of a team that upholds the highest standards in IT and data management. If you are passionate about ensuring system security and efficiency, we would love to hear from you.