IT Staff (Seasonal)

MR DIY Philippines; Carmona; On-site; PHP 223,200 - 334,800; Full time

Job summary

A leading retail company in Carmona, Cavite, is seeking an IT Support Staff to provide first-level technical support for warehouse operations during the graveyard shift. The role involves troubleshooting hardware and networking issues, ensuring the functionality of warehouse systems, and conducting routine maintenance. Ideal candidates will have a Bachelor's degree in IT or a related field and possess strong problem-solving and communication skills.

Qualifications

• Bachelor's degree in Information Technology or related field.
• Strong communication and problem-solving skills required.
• Basic understanding of hardware troubleshooting.

Responsibilities

• Provide first-level IT support for warehouse staff.
• Diagnose and resolve technical issues in warehouse systems.
• Conduct maintenance for warehouse workstations and devices.

Skills

Problem-solving skills

Strong communication

Education

Bachelor's degree in Information Technology

Tools

Basic networking tools

Printers

Handheld devices

Job description

Carmona, Cavite, Philippines IT - Warehouse

As an IT Support Staff, you will be responsible in providing essential first level IT technical support for our warehouse operations on the graveyard shift to support the 24/7 warehouse operations. This role involves troubleshooting hardware, software, and networking issues to ensure thecontinuous functionality of warehouse systems.

KEY RESPONSIBILITIES

• Provide prompt, first-level IT support to warehouse staff for hardware, software, and network-related issues.
• Diagnose and resolve technical issues related to warehouse management systems, handheld scanners, and barcode printers.
• Conduct routine checks and maintenance for warehouse workstations, printers, Wi-Fi access points, and other network devices.
• Troubleshoot and resolve basic networking issues, including Wi-Fi connectivity, routers, access points.
• Maintain accurate documentation of issues, solutions, and preventive actions taken.
• Report recurring issues and recommend improvements to streamline warehouse IT operations.
• Perform other job-related tasks as assigned by the immediate superior.

JOB REQUIREMENTS

• Bachelors degree in Information Technology, Computer Science, or any related field.
• Strong communication and problem-solving skills.
• Basic understanding of hardware troubleshooting (PCs, printers, handheld devices, scanners).
• Familiarity with basic networking concepts (Wi-Fi, routers, access points, and switches).
• Amenable to work graveyard shift and weekends.