IT Service Desk Operations Pro — Team‑First Support

924 Hellmann Shared Service Center Inc.; Pasay; On-site; PHP 260,000 - 360,000; Full time

Job summary

Hellmann is seeking an IT Support Service Desk Operations Associate in Pasay, Philippines. The role focuses on maintaining logistics operations through meticulous IT support, admin tasks, and proactive coordination within the team to ensure service reliability.

The position emphasizes dependability, collaboration, and a forward-thinking mindset to improve processes and solve challenges, contributing to overall operational success.

Qualifications

• Experience in IT service desk or IT admin is a plus.
• Excellent communication and coordination skills.
• Team-oriented with proactive mindset.

Responsibilities

• Provide IT support and incident logging for internal users.
• Coordinate IT support activities with teams.
• Assist in clerical and administrative tasks to support operations.

Skills

IT support

Service desk

Customer service

Communication

Job description

Hellmann is seeking an IT Support Service Desk Operations Associate in Pasay, Philippines. The role focuses on maintaining logistics operations through meticulous IT support, admin tasks, and proactive coordination within the team to ensure service reliability.

The position emphasizes dependability, collaboration, and a forward-thinking mindset to improve processes and solve challenges, contributing to overall operational success.