IT Resource & Capacity Lead

Hammerjack Pty Ltd; Manila; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

Hammerjack Pty Ltd in Manila is seeking a Resource Planning & Allocation leader to manage IT personnel across concurrent projects and operations. You will develop comprehensive plans, forecast needs, and optimize staffing to meet business goals.

The role requires coordinating with project managers, scaling resources, and improving processes while ensuring governance and compliance. A strong, collaborative manager who can influence across levels is essential.

Qualifications

• Strong analytical, organizational, and communication skills.
• Proven ability to manage multiple priorities in a fast-paced environment.
• Experience in Agile, Waterfall, or hybrid project delivery models.
• Excellent interpersonal skills with ability to influence across organization levels.

Responsibilities

• Resource Planning & Allocation: Develop and maintain resource management plans for IT personnel; allocate IT resources across projects and demands; collaborate with project managers to assess needs.
• Capacity Planning & Forecasting: Forecast IT resource needs from project pipelines; monitor utilization to identify gaps/bottlenecks; maintain skills inventory and availability matrix for IT staff.
• Team Management & Collaboration: Align resource strategies with business goals; support recruitment, onboarding, and development of IT staff; build strong relationships to understand capabilities and development needs.
• Reporting & Compliance: Generate reports on resource allocation, utilization, and performance metrics; ensure adherence to policies and governance standards; identify and mitigate resource risks.
• Process Improvement: Evaluate and enhance resource management processes and tools; implement best practices for workforce planning, staffing, and capacity optimization.

Skills

Analytical skills

Organizational skills

Communication skills

Multitasking & prioritization

Experience in Agile/Waterfall/hybrid

Interpersonal skills

Influence across levels

Job description

Hammerjack Pty Ltd in Manila is seeking a Resource Planning & Allocation leader to manage IT personnel across concurrent projects and operations. You will develop comprehensive plans, forecast needs, and optimize staffing to meet business goals.

The role requires coordinating with project managers, scaling resources, and improving processes while ensuring governance and compliance. A strong, collaborative manager who can influence across levels is essential.