IT Resource Manager

Hammerjack Pty Ltd; Manila; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

Hammerjack Pty Ltd in Manila is seeking a Resource Planning & Allocation leader to manage IT personnel across concurrent projects and operations. You will develop comprehensive plans, forecast needs, and optimize staffing to meet business goals.

The role requires coordinating with project managers, scaling resources, and improving processes while ensuring governance and compliance. A strong, collaborative manager who can influence across levels is essential.

Qualifications

• Strong analytical, organizational, and communication skills.
• Proven ability to manage multiple priorities in a fast-paced environment.
• Experience in Agile, Waterfall, or hybrid project delivery models.
• Excellent interpersonal skills with ability to influence across organization levels.

Responsibilities

• Resource Planning & Allocation: Develop and maintain resource management plans for IT personnel; allocate IT resources across projects and demands; collaborate with project managers to assess needs.
• Capacity Planning & Forecasting: Forecast IT resource needs from project pipelines; monitor utilization to identify gaps/bottlenecks; maintain skills inventory and availability matrix for IT staff.
• Team Management & Collaboration: Align resource strategies with business goals; support recruitment, onboarding, and development of IT staff; build strong relationships to understand capabilities and development needs.
• Reporting & Compliance: Generate reports on resource allocation, utilization, and performance metrics; ensure adherence to policies and governance standards; identify and mitigate resource risks.
• Process Improvement: Evaluate and enhance resource management processes and tools; implement best practices for workforce planning, staffing, and capacity optimization.

Skills

Analytical skills

Organizational skills

Communication skills

Multitasking & prioritization

Experience in Agile/Waterfall/hybrid

Interpersonal skills

Influence across levels

Job description

Key Responsibilities

Resource Planning & Allocation

• Develop and maintain comprehensive resource management plans for IT personnel.
• Strategically allocate IT resources across concurrent projects and operational demands.
• Collaborate with project managers to assess and fulfill resource requirements.

Capacity Planning & Forecasting

• Forecast future IT resource needs based on project pipelines and organizational growth.
• Monitor and analyze resource utilization to identify gaps, bottlenecks, or inefficiencies.
• Maintain an up-to-date skills inventory and availability matrix for IT staff.

Team Management & Collaboration

• Partner with IT leadership to align resource strategies with business and technology goals.
• Support recruitment, onboarding, and continuous development of IT team members.
• Build strong relationships with team members to understand their capabilities, aspirations, and development needs.

Reporting & Compliance

• Generate regular reports on resource allocation, utilization, and performance metrics.
• Ensure adherence to internal policies, governance standards, and industry best practices.
• Proactively identify and mitigate risks related to resource constraints or misalignment.

Process Improvement

• Continuously evaluate and enhance resource management processes and tools.
• Implement best practices for IT workforce planning, project staffing, and capacity optimization.

Preferred Skills & Qualifications

• Strong analytical, organizational, and communication skills.
• Proven ability to manage multiple priorities in a dynamic, fast-paced environment.
• Experience in Agile, Waterfall, or hybrid project delivery models.
• Excellent interpersonal skills with the ability to influence and collaborate across all levels of the organization