IT Program Lead – Training & Awareness

Henkel; Makati; Hybrid; PHP 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Flexible work hours

Hybrid work model

Work from anywhere up to 30 days

Global growth opportunities

Wellbeing programs

Parental leave

Employee share plan

Provident Fund

Insurance

Job summary

Henkel Philippines is seeking an IT Program Lead – Training & Awareness to drive global IT training initiatives and translate business and technical needs into practical learning across markets. You will work with IT, cybersecurity and country stakeholders to steer initiatives, influence stakeholders, and deliver engaging training experiences for diverse audiences.

A bachelor's degree and at least four years in IT or project management, with experience in training or change management, is

Qualifications

• Bachelor's degree or equivalent in IT, CS, business or related field.
• 4+ years in IT, technology, project/program management, training or change management.
• Experience coordinating or delivering training to diverse audiences.
• Ability to translate technical topics for both technical and non-technical stakeholders.

Responsibilities

• Lead global IT training and awareness initiatives across markets.
• Analyze campaign results and KPIs to identify gaps and drive actions.
• Coordinate country stakeholders and ambassadors to ensure rollout.
• Deliver training activities translating IT topics into engaging learning.
• Manage multiple initiatives and resolve challenges with minimal direction.
• Collaborate with IT, cybersecurity, and business SMEs to ensure relevance.
• Measure program impact and continuously improve based on feedback.

Skills

Project management

Training & Awareness

Stakeholder mgmt

Cybersecurity awareness

Cross-country coordination

Education

Bachelor's degree in IT/CS/Business

Job description

As an IT Program Lead – Training & Awareness, you will play a key role in driving initiatives that strengthen employees’ understanding and adoption of IT and cybersecurity topics across the organization. You will take ownership of complex initiatives and campaigns, translating business and technical needs into practical training and awareness activities that can be effectively implemented across countries.

You will work closely with IT, cybersecurity, and country stakeholders, including local ambassadors, to steer initiatives, influence stakeholders, and drive actions through to completion. This role requires someone who can operate independently, recognize emerging needs or issues, determine the appropriate course of action, and continuously improve programs based on outcomes and feedback.

What you´ll do

• Lead and steer global IT training and awareness initiatives, taking ownership of planning, implementation, stakeholder coordination, follow-up, and continuous improvement.
• Analyze campaign results, feedback, and KPIs to identify gaps or emerging issues and independently determine and drive the appropriate actions.
• Coordinate and influence country stakeholders and local ambassadors, providing direction, motivation, and support to ensure successful implementation across markets.
• Plan, coordinate, and deliver training activities that translate IT and cybersecurity topics into practical and engaging learning experiences for diverse audiences.
• Manage complex initiatives and competing priorities across multiple stakeholders, proactively resolving challenges and driving progress without requiring day-to-day direction.
• Collaborate with IT, cybersecurity, and business subject matter experts to ensure training and awareness initiatives are relevant, accurate, and aligned with organizational needs.
• Measure and continuously improve the effectiveness of programs and campaigns, using participation, engagement, awareness, and other relevant KPIs to drive better outcomes.

What makes you a good fit

• Bachelor’s degree in Information Technology, Computer Science, Business, or a related field.
• At least 4 years of experience in IT, technology, project/program management, training, change management, or a related environment, preferably within a large or global organization.
• Demonstrated experience leading or coordinating projects, programs, campaigns, or initiatives, with the ability to take ownership from planning through execution.
• Hands-on experience in training, awareness, learning, enablement, or knowledge-sharing activities, including experience coordinating or delivering training to different audiences.
• Strong IT/technology understanding and the ability to translate technical topics into clear and practical content for technical and non-technical stakeholders; cybersecurity experience is an advantage.
• Strong stakeholder management, influencing, and communication skills, with the ability to motivate and steer stakeholders across different countries and functions without direct authority.
• Strong ownership, decision-making, and problem-solving skills, with the confidence to assess situations, determine next steps, and drive execution independently.
• Amenable to work on a mid-shift schedule (1:00 pm to 10:00 pm) PH time on a hybrid work set-up

Some perks of joining Henkel

A thriving career with the Top 15 Best Workplaces in the Philippines by Great Place to Work and the Top GBS Employer in the Philippines by the Everest Group for 4 consecutive years!

Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year

Diverse national and international growth opportunities

Global wellbeing standards with health and preventive care programs

Gender-neutral parental leave for a minimum of 8 weeks

Employee Share Plan with voluntary investment and Henkel matching shares

Provident Fund

Group Life and Personal Accident Insurance

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.

Henkel operates globally with a well-balanced and diversified portfolio. The company holds leading positions with its two business units in both industrial and consumer businesses thanks to strong brands, innovations and technologies. Founded in 1876, Henkel looks back on more than 147 years of success. Henkel’s preferred shares are listed in the German stock index DAX. The DAX-40 company has its headquarters in Düsseldorf, Germany. Henkel employs about 48,000 people worldwide, around 83 percent of whom work outside of Germany. As a recognized leader in sustainability, Henkel holds top positions in many international ratings and rankings.

Henkel operates globally with a well-balanced and diversified portfolio. The company holds leading positions with its two business units in both industrial and consumer businesses thanks to strong brands, innovations and technologies. Founded in 1876, Henkel looks back on more than 147 years of success. Henkel’s preferred shares are listed in the German stock index DAX. The DAX-40 company has its headquarters in Düsseldorf, Germany. Henkel employs about 48,000 people worldwide, around 83 percent of whom work outside of Germany. As a recognized leader in sustainability, Henkel holds top positions in many international ratings and rankings.