IT Operations & Reliability Lead

Universal Access and Systems Solutions Inc.; San Fernando; On-site; PHP 1,200,000 - 2,400,000; Full time

Job summary

Universal Access and Systems Solutions Inc. is seeking an IT Operations Manager to oversee the organization’s IT infrastructure, ensuring stability and high availability across multiple BPO sites.

You will lead technical teams, manage service delivery, and drive improvements in reliability and security. You will implement ITIL-based incident management, supervise network, data center, and cloud environments, and coordinate with vendors.

Qualifications

• Oversee IT infrastructure across multiple BPO sites.
• Lead technical teams and manage service delivery.
• Implement ITIL-based incident management and improve security.

Responsibilities

• Oversee IT infrastructure across multiple BPO sites to ensure stability and high availability.
• Lead technical teams, manage service delivery, and drive reliability and security improvements.
• Supervise networks, data centers, and cloud environments; coordinate with vendors.

Job description

Universal Access and Systems Solutions Inc. is seeking an IT Operations Manager to oversee the organization’s IT infrastructure, ensuring stability and high availability across multiple BPO sites.

You will lead technical teams, manage service delivery, and drive improvements in reliability and security. You will implement ITIL-based incident management, supervise network, data center, and cloud environments, and coordinate with vendors.