IT Operations Manager - Bank | Up to 170K Salary

weSource Management Consultancy Firm; Makati; On-site; PHP 1,562,400 - 1,897,200; Full time

Benefits offered by this job

13th month pay

Annual bonus

Job summary

A leading consultancy firm is looking for an IT Operations Manager to oversee network operations in the banking sector. This role requires strategic direction, coaching, and the management of network performance initiatives. Candidates should have a Bachelor's degree in a related field and at least 5 years of experience in banking. Expertise in VPN, cloud technologies, and a solid understanding of network protocols are essential. Competitive salary and a permanent position are offered.

Qualifications

• Minimum 5 years in a relevant role in the banking industry.
• 5+ years of experience with VPN, cloud implementation, and routing protocols.
• Solid understanding of OSI or TCP/IP model.

Responsibilities

• Oversee and manage the network operations team for operational excellence.
• Drive initiatives to enhance network performance and quality.
• Lead the resolution of complex network-related issues.

Skills

Network performance enhancement

Technical leadership

Interpersonal communication

VPN implementation

Documenting protocols

Education

Bachelor's Degree in Computer Science or Information Technology

Tools

CINP certification

CISSP certification

Job description

IT Operations Manager - Bank | Up to 170K Salary

Job Openings IT Operations Manager - Bank | Up to 170K Salary

About the job IT Operations Manager - Bank | Up to 170K Salary

Job Expectations:

• Employment Type: Full-Time; Permanent (Direct Hire)
• Budget: Php 140,000 - Php 170,000
• Work Schedule Mondays - Fridays, day shift
• Hiring Process: Paper Screening - Initial Interview - Final Interview

13th months + .5 annual bonus

Job Description:

The IT Operations Manager will oversee and manage the company's network operations team, providing strategic direction, coaching, and mentoring to ensure operational excellence in all network systems and operations, including sub-systems. The role includes leading the design, implementation, and ongoing management of network infrastructure, ensuring alignment with organizational objectives and technological advancements. The Manager will oversee strategic planning for medium- and long-term timelines, ensuring seamless integration with new developments in the field. He/She will also manage firewalls, security, and internal network policies, including significant infrastructure projects such as site moves or major upgrades. He/She will elevate the organization's network management practices to meet internal needs and establish high-quality, customer-focused services that enhance collaboration with partners and clients (e.g., healthcare facilities).

• Drive initiatives to enhance network performance, cost-efficiency, and quality.
• Develop and implement standards and processes for NOC.
• Lead the resolution of escalated and complex network-related issues.
• Oversee the validation, deployment, and optimization of network nodes.
• Mentor, coach, and develop network team members to build technical expertise and leadership capacity.
• Ensure infrastructure technology resilience and recoverability to support critical business processes.
• Lead the evaluation, design, and implementation of firewall and IDS/IPS systems.
• Provide actionable recommendations based on monitoring outcomes and forensic analyses.
• Drive the growth of network operations practices across the organization.

Qualifications:

• Bachelor's Degree in Computer Science, Information Technology, or a related field.
• Must have 5 years of relevant role experience within the banking industry.
• 5+ years of work experience involving VPN, cloud implementation, and routing protocols.
• 5+ years of work experience involving IPSEC, DHCP, HSRP, BGP, OSPF QoS, RFP/RFI software and systems.
• Solid understanding of OSI or TCP/IP model.
• Proven ability to thoroughly document protocols and configurations.
• Certifications such as CINP and CISSP certifications are highly desired and valued.
• Excellent interpersonal and English communication (written and verbal) skills.

Closing: Only shortlisted candidates will be contacted, updating/tailoring CV is recommended