IT Officer

United Bearing Industrial Corporation; Quezon City; On-site; PHP 360,000 - 540,000; Full time

Job summary

United Bearing Industrial Corporation based in Metro Manila seeks an IT Officer to oversee daily IT operations, supervise technical staff, and maintain secure, reliable information systems that support business goals.

The role bridges management and technical teams, enforcing policies and coordinating technology initiatives, upgrades, and ERP projects to enhance efficiency across departments. Strong communication and leadership are essential.

Qualifications

• Experience in IT operations and teams supervision.
• Knowledge of network, servers, and cybersecurity basics.
• Ability to plan, document, and enforce IT policies.
• Experience coordinating IT-related projects such as system upgrades or ERP implementations.

Responsibilities

• Supervise and coordinate day-to-day IT support activities and ensure timely resolution of technical issues.
• Lead and mentor IT staff to ensure productivity, teamwork, and professional growth.
• Manage and maintain servers, networks, security systems, and backups.
• Enforce IT policies, procedures, and security standards established by management.
• Assist in planning and executing IT-related projects such as system upgrades, migrations, or ERP implementation.
• Provide second-level support for complex technical issues escalated by IT staff and communicate with other departments.

Skills

Leadership

IT Operations

Staff Supervision

Communication

Policy Compliance

Job description

Primary Objective of Position:

The IT Officer is responsible for overseeing daily IT operations, managing technical staff, and ensuring the stability, security, and efficiency of the organization’s information systems. This role bridges the gap between management and technical teams—supervising IT activities, implementing policies, and coordinating technology initiatives that support business goals.

Duties and Responsibilities:

1. IT Operations and Support Management

• Supervise and coordinate day-to-day IT support activities and ensure timely resolution of technical issues.

• Oversee installation, maintenance, and troubleshooting of hardware, software, and network systems.

• Monitor system performance and ensure optimal uptime and reliability.

2. Staff Supervision and Development

• Lead and mentor IT staff to ensure productivity, teamwork, and professional growth.

• Assign and monitor tasks, evaluate performance, and provide technical guidance.

• Conduct regular meetings with IT staff to review goals, priorities, and ongoing issues.

3. System and Network Administration

• Manage and maintain servers, networks, security systems, and backups.

• Oversee configuration and updates of network devices (routers, switches, firewalls, etc.).

• Ensure compliance with data protection and cybersecurity policies.

4. Policy Implementation and Documentation

• Enforce IT policies, procedures, and security standards established by management.

• Maintain accurate documentation of IT systems, network diagrams, and asset inventories.

• Ensure proper software licensing and adherence to company IT protocols.

5. Project Coordination

• Assist in planning and executing IT-related projects such as system upgrades, migrations, or ERP implementation.

• Coordinate with vendors or service providers for technical support and procurement.

• Monitor project timelines, resources, and deliverables to ensure completion on schedule.

6. User Support and Communication

• Provide second-level support for complex technical issues escalated by IT staff.

• Communicate effectively with other departments to understand their IT needs and propose solutions.

• Conduct training or orientation sessions for employees on new systems or technologies.

Others: Expected to take on various responsibilities and tasks as assigned, adapt, and align with the evolving needs of the organization and the demands of the role.