IT Officer

Oaktree Productivity Inc.; Bataan; On-site; PHP 180,000 - 300,000; Full time

Job summary

Oaktree Productivity Inc. in the Philippines is seeking a skilled technician to diagnose and repair computer hardware, networks, and software systems across office equipment.

You will work with printers from major brands, replace faulty parts, and use diagnostic tools to resolve OS and driver issues on Windows, macOS, and Linux. A strong focus on practical troubleshooting and parts sourcing is required.

Qualifications

• Printer repair expertise for Epson, Brother, Canon.
• Diagnose and replace faulty parts like print heads, rollers, cartridges.
• Experience with hardware troubleshooting and OS issues.
• Familiar with network connectivity troubleshooting and device configuration.

Responsibilities

• Troubleshoot computer hardware and software issues.
• Troubleshoot network connectivity and configurations.
• Work with multiple OS environments (Windows/macOS/Linux) and use diagnostic tools.

Skills

Printer repair

Maintenance & parts replacement

Hardware troubleshooting

Networking troubleshooting

OS troubleshooting

Education

4-year related course

Tools

Diagnostic tools

Diagnostic software

Job description

Qualifications

• Printer Repair Expertise: Epson, Brother, Canon: In-depth knowledge of these brands’ printers, including common issues and repair techniques.
• Maintenance and Parts Replacement: Ability to diagnose and replace faulty parts such as print heads, rollers, and cartridges.

Responsibilities

• Computer Troubleshooting:
  • Hardware Issues: Ability to diagnose and repair hardware problems such as faulty RAM, hard drives, and motherboards.
  • Software Issues: Proficiency in troubleshooting operating system errors, software conflicts, and driver issues.
• Network Troubleshooting:
  • Connectivity Issues: Skills in diagnosing and resolving issues related to network connectivity, including wired and wireless connections.
  • Network Configuration: Knowledge of network setup, IP configuration, and troubleshooting routers and switches.
• Operating Systems and Software:
  • OS Knowledge: Familiarity with various operating systems (Windows, macOS, Linux) and their troubleshooting processes.
  • Diagnostic Tools: Proficiency in using diagnostic tools and software for troubleshooting both hardware and software issues.

Requirements

• Any 4 Years course or related.
• Updated NBI Clearance.
• Statutory ID’s such as UMID/SSS#, Pag-Ibig, PhilHealth and TIN.
• Medical Exam once Hired!