IT Network Engineer Professional

Inchcape Philippines; Pateros; On-site; PHP 600,000 - 1,000,000; Full time

Benefits offered by this job

Supportive Environment

Career Growth

Work-Life Balance

Industry Leadership

Job summary

Inchcape Philippines seeks an IT Operations professional to deliver advanced troubleshooting and service restoration for network and connectivity services in a dynamic environment. You will investigate incidents, fulfill requests, perform changes, and contribute to root cause analysis while collaborating with Cloud, Security, and IT teams.

The role requires 3–5 years in IT/Network operations, strong TCP/IP, DNS, VPN, SD-WAN knowledge, and relevant certifications (CCNA, Fortinet NSE, AZ-900,

Qualifications

• Bachelor's degree required in IT/CS/Engineering or related field.
• 3–5 years in IT Operations, Network Operations, Infrastructure Support or related roles.
• Strong knowledge of TCP/IP, DNS, Routing, Switching, VPN, and Enterprise Connectivity; Firewall and Network Security tech; SD-WAN and Hybrid Connectivity; Azure Networking; ITSM processes.

Responsibilities

• Deliver operational support, advanced troubleshooting, and service restoration for network and connectivity services.
• Investigate and resolve complex incidents, fulfill service requests, execute operational changes, and support root cause analysis.
• Administer, monitor, maintain, and troubleshoot technologies including Firewalls, Azure Firewall, VPN Services, SD-WAN, DNS, Network Security, Routing, Switching, and Connectivity Services.
• Collaborate with Cloud, Security, Database, Identity, and other IT Operations teams to support service delivery and multidisciplinary troubleshooting efforts.
• Drive service quality improvements by maintaining operational documentation, promoting best practices, and contributing to continuous improvement initiatives.
• Provide technical guidance, mentoring, and knowledge sharing to team members while supporting capability development across the organization.
• Ensure compliance with Incident, Request, Change, and Problem Management processes while maintaining accurate technical documentation and ticket records.

Skills

IT Ops experience

TCP/IP

DNS

Routing

Switching

VPN

Firewall/Sec

SD-WAN

Azure Networking

ITSM processes

CCNA

Fortinet NSE

AZ-900

ITIL Foundation

Education

Bachelor's Degree in IT/CS/Engineering

Tools

Azure Firewall

FortiWeb WAF

Global VPN

SD-WAN

DNS

Proxy

Identity

Routing & Switching Services

Monitoring Tools

Job description

• Deliver operational support, advanced troubleshooting, and service restoration for network and connectivity services, ensuring high availability and operational excellence.
• Investigate and resolve complex incidents, fulfill service requests, execute operational changes, and support root cause analysis for recurring issues.
• Administer, monitor, maintain, and troubleshoot technologies including Firewalls, Azure Firewall, VPN Services, SD-WAN, DNS, Network Security, Routing, Switching, and Connectivity Services.
• Collaborate with Cloud, Security, Database, Identity, and other IT Operations teams to support service delivery and multidisciplinary troubleshooting efforts.
• Drive service quality improvements by maintaining operational documentation, promoting best practices, and contributing to continuous improvement initiatives.
• Provide technical guidance, mentoring, and knowledge sharing to team members while supporting capability development across the organization.
• Ensure compliance with Incident, Request, Change, and Problem Management processes while maintaining accurate technical documentation and ticket records.

About you

• Bachelor's Degree in IT, Computer Science, Engineering, or related field
• 3-5 years of experience in IT Operations, Network Operations, Infrastructure Support, or related technical roles.
• Strong knowledge ofTCP/IP, DNS, Routing, Switching, VPN, and Enterprise Connectivity Services,Firewall and Network Security technologies,SD-WAN and Hybrid Connectivity,Microsoft Azure Networking Services,ITSM platforms, Incident, Change, Request, and Problem Management processes
• Experience with technologies such asAzure Firewall,FortiWeb WAF,Global VPN,SD-WAN,DNS, Proxy, Identity, Routing, and Switching Services,Monitoring & Connectivity Tools.
• Certifications such as CCNA, Fortinet NSE, Azure Fundamentals (AZ-900), and ITIL Foundation.

We offer you

• Supportive Environment: Work alongside a dynamic team committed to your success.
• Career Growth: We're invested in your development and offer ample opportunity for advancement.
• Work-Life Balance: Enjoy a role that balances strategic analysis with day-to-day business support.
• Industry Leadership: Be part of a company that leads the transformation of the automotive distribution industry

Opportunity for everyone

Inchcape is committed to creating an inclusive and diverse workplace where the power of our differences can be embraced and everyone feels they can belong, be themselves and succeed.

About us

Inchcape is the leading global automotive distributor operating in 38 markets. We partner with some of the biggest brands in the business to sustainably power better mobility today and in the future.

Our diverse global team of over 16,000 talented colleagues foster an inclusive and collaborative culture, delivering a brilliant experience for our customers and partners. We’re a dynamic and fast‑growing business, driving the transformation of our industry and redefining tomorrow.

Inchcape Digital employs over 1,300 team members across Colombia and Philippines. Our portfolio includes vehicle distribution for world-renowned brands, market‑leading fulfilment solutions, exceptional retail experiences, and tailored financial services.