IT Infrastructure and Security Manager

Jollibee Group; Pasig; Hybrid; PHP 900,000 - 1,700,000; Full time

Job summary

Jollibee Foods Corporation is seeking an IT Infrastructure and Security Engineer for the EMEAA region. The role ensures optimal IT infrastructure across country offices, commissaries and stores, with strong focus on incident resolution and security compliance.

You will partner with leadership to shape architecture strategy, lead audits, manage DR/BCP, and oversee vendor relationships to deliver reliable services and cost efficiencies.

Qualifications

• Bachelor's degree in IT/CS/CE or related field.
• 8+ years IT experience, with 5+ years in information security.
• Proficient with network management tools (SolarWinds).
• Strong knowledge of network infrastructure and security operations.
• Familiarity with data privacy laws (preferred).
• Experience coordinating with cybersecurity vendors and local IT teams.

Responsibilities

• Lead technology infrastructure strategy and execution for the enterprise.
• Develop and implement IT security strategies.
• Conduct regular infrastructure and security audits and risk assessments.
• Oversee incident response and service requests delivery.
• Manage disaster recovery architecture and testing of BCP.
• Review vendor contracts and maintain vendor relationships.

Skills

Network infra

Security operations

Vendor coordination

Privacy laws awareness

Education

Bachelor's degree in Information Technology, Computer Science, Computer Engineering, or related field

Tools

SolarWinds

Job description

The IT Infrastructure and Security Engineer for Infrastructure, Operations, and Information Security, EMEAA shall be responsible in making sure the IT Infrastructure of country Main Offices, Commissaries, and Stores are running optimally. This person shall oversee service management – making sure all incidents are resolved, and service requests are completed on time and in full. This role shall be responsible in making sure all systems are secured by conducting due diligence and implementing Global BT’s best practices when it comes to information security.

Key Responsibilities

Strategic Planning:

• Partners with the EMEAA Head of Digital and Technology to lead the technology infrastructure strategy and execution for the enterprise.
• Develops and implements comprehensive IT security strategies.

Standards, Governance, and Risk Management:

• Develops enterprise standards, technology architecture, and IT operations governance processes.
• Ensures regulatory compliance and best practices in application and network security.
• Conducts regular infrastructure and security audits, and risk assessments.

Service Management

• Oversees the delivery of service requests
• Responds to all incidents, especially security incidents, and manage incident response processes.
• Manages and maintains an inventory of all IT asset.

Project and Portfolio Management:

• Helps the Head of Digital and Technology and Product Managers in planning, managing, and implementing of IT infrastructure and information security projects.
• Ensures opportunities for automation, cost savings, and service quality improvement are executed

Disaster Recovery and Business Continuity Planning:

• Develops, maintains, and manages comprehensive disaster recovery architecture and operations.
• Authors and maintains BCP (business continuity procedures).
• Leads in testing DR and BCP.

Vendor Management:

• Conducts product and vendor evaluations, manages strategic vendor partner relationships, and ensures best-in-class technologies.
• Reviews and approves vendor contracts.
• Oversees partner vendors of operations and information security.

Performance Monitoring and Reporting:

• Monitors service management, operations, and information security performance using key metrics and analytics, and makes data-driven decisions to optimize services being offered.
• Creates necessary reports and dashboards related to areas covered.

Job Qualifications:

• Bachelor's degree in Information Technology, Computer Science, Computer Engineering, or any related field.
• Relevant certifications in Information Security, Network Administration, or related areas are a plus.
• At least 8 years of experience in IT, with a minimum of 5 years focused on Information Security.
• Proficient in using network management tools (e.g SolarWinds)
• Strong working knowledge of network infrastructure and security operations.
• Familiarity with data privacy laws (preferred but not required).
• Experience coordinating with cybersecurity vendors and local IT teams.
• Exposure to disaster recovery planning, business continuity, and performance monitoring.
• Must be willing to work on a hybrid arrangement (2 days onsite and 3 days work-from-home per week) and be assigned in Ortigas, Pasig City.

Jollibee Foods Corporation is the hiring entity for this requisition.