IT Department Manager

Private Advertiser; Malvar; On-site; PHP 1,000,000 - 1,800,000; Full time

Job summary

Private Advertiser in Malvar, Batangas, Philippines seeks an IT Department Manager to lead the end-to-end IT function, aligning strategy with governance, security, and digital transformation, while overseeing ITSM, governance, and platform delivery.

You will shape roadmaps, manage budgets, vendors, risk, and compliance, and develop high-performing teams to deliver reliable, scalable technology that supports business growth and resilience.

Qualifications

• Bachelor’s degree in IT-related field or Engineering.
• 5+ years of progressive IT leadership experience.
• Experience managing IT operations, governance, and DX initiatives.
• Strong budgeting, vendor management, and risk oversight.

Responsibilities

• Develop and execute IT strategy, roadmap, and operating plans.
• Oversee ITSM operations and service delivery metrics.
• Lead IT governance, cybersecurity, and risk management programs.
• Manage systems delivery, enterprise applications, and cloud platforms.
• Drive DX initiatives, AI adoption, and automation programs.
• Collaborate with stakeholders to align technology with business needs.
• Guide budget planning and resource management; mentor teams.

Skills

Strategic leadership

Cross-functional collaboration

Budget management

Vendor management

Cybersecurity governance

IT governance

Cloud platforms

Power BI

Education

Bachelor's Degree in IT/CS/IS/Engineering

MBA or MIT is a plus

Tools

Azure

AWS

Power BI

Microsoft Project

Microsoft Power Platform

Job description

JOB SUMMARY

The IT Department Manager is responsible for leading the organization's end-to-end Information Technology function, overseeing the IT Service Management Section, IT Governance & Cyber Security Section, and System Delivery & Technology Platform Section. This role ensures that technology strategies, services, platforms, applications, infrastructure, cybersecurity, and digital transformation initiatives are aligned with business objectives and corporate strategy.

The IT Department Manager serves as a strategic technology leader, translating organizational goals into actionable IT roadmaps, governance frameworks, and technology solutions that drive operational excellence, innovation, business continuity, and sustainable growth. The role leads cross-functional collaboration with business departments, executive stakeholders, technology partners, and external vendors to deliver reliable, secure, and scalable IT services.

The position is accountable for IT strategic planning, budget management, vendor management, risk management, cybersecurity governance, infrastructure operations, enterprise applications, project portfolio management, AI and Digital Transformation (DX) initiatives, and regulatory compliance. The incumbent ensures that technology investments generate business value while maintaining strong governance, resilience, security, and service quality across the enterprise.

KEY RESPONSIBILITIES

Strategic Leadership & Business Alignment

• Develop and execute the organization's IT strategy, roadmap, and operating plans aligned with corporate objectives.

• Translate business strategies into technology initiatives that improve operational efficiency, customer experience, and organizational performance.

• Lead enterprise-wide digital transformation (DX), AI adoption, automation, and innovation programs.

• Provide strategic technology guidance to senior management and business stakeholders.

IT Service Management

• Oversee IT Service Management (ITSM) operations, ensuring high service availability, performance, and customer satisfaction.

• Establish and continuously improve service delivery processes, service levels, and operational metrics.

• Lead incident, problem, change, asset, configuration, and service continuity management practices.

• Ensure delivery of reliable and cost-effective IT support services.

IT Governance, Risk & Cybersecurity

• Establish and maintain IT governance frameworks, policies, standards, and controls.

• Lead cybersecurity strategy, security operations, compliance, and risk management programs.

• Ensure compliance with information security requirements, regulatory standards, and corporate policies.

• Oversee vulnerability management, threat mitigation, security awareness, access controls, and cybersecurity incident response.

• Drive ISMS, audit readiness, and security governance initiatives.

Systems Delivery & Technology Platform Management

• Lead delivery and lifecycle management of enterprise applications, business systems, and technology platforms.

• Oversee development, implementation, integration, and enhancement of business applications and digital solutions.

• Manage enterprise infrastructure, cloud platforms, network services, and end-user technologies.

• Ensure technology solutions support business growth, scalability, reliability, and operational resilience.

Digital Transformation, AI & Automation

• Champion AI, analytics, automation, and emerging technology initiatives across the organization.

• Identify opportunities for process optimization through Power Platform, RPA, analytics, and intelligent automation.

• Promote data-driven decision-making through business intelligence and reporting solutions.

• Lead innovation programs that enhance productivity and business competitiveness.

Vendor & Stakeholder Management

• Manage relationships with technology vendors, service providers, consultants, and strategic partners.

• Lead vendor selection, contract negotiations, performance evaluation, and service governance.

• Collaborate closely with business units to understand needs and ensure successful technology delivery.

• Act as a trusted advisor to key stakeholders regarding technology investments and priorities.

Financial & Resource Management

• Develop and manage the annual IT budget, forecasts, and investment plans.

• Ensure effective utilization of technology resources and optimization of IT expenditures.

• Evaluate business cases and technology investments to maximize return on investment.

• Lead workforce planning, capability development, and talent management within the IT organization.

Risk Management & Business Continuity

• Identify, assess, and mitigate technology and cybersecurity risks.

• Lead Business Continuity Planning (BCP), disaster recovery, and resilience programs.

• Ensure critical systems and services maintain required availability and recovery objectives.

• Monitor emerging risks and implement proactive controls and mitigation measures.

Leadership & People Development

• Provide leadership and direction to managers, team leaders, and technical specialists.

• Foster a culture of collaboration, accountability, innovation, continuous improvement, and customer focus.

• Build and develop high-performing teams through coaching, mentoring, and succession planning.

• Promote knowledge sharing and adoption of industry best practices.

PREFERRED QUALIFICATIONS & COMPETENCIES

Education

• Bachelor's Degree in Information Technology, Computer Science, Information Systems, Engineering, or related field.

• Master's Degree in Business Administration (MBA), Information Technology (MIT), or related discipline is a plus.

Experience

• At least 5 years of progressive IT leadership and managerial experience.

• Proven experience managing IT operations, infrastructure, applications, cybersecurity, governance, and digital transformation initiatives.

• Experience leading cross-functional teams and enterprise-wide technology programs.

• Strong experience in budget management, vendor management, risk management, and strategic planning.

Technical Knowledge

Strong working knowledge of:

• Artificial Intelligence (AI) and Digital Transformation (DX)

• IT Service Management (ITIL)

• Information Security Management Systems (ISMS)

• Cybersecurity Governance and Risk Management

• Business Continuity Planning (BCP) and Disaster Recovery

• Security Trade Control and Compliance

• Microsoft Azure and AWS Cloud Platforms

• Microsoft Technologies and Enterprise Platforms

• Cisco Network Infrastructure

• Power BI, Data Analytics, and Reporting Solutions

• Microsoft Project and Project Portfolio Management

• Microsoft Power Platform (Power Apps, Power Automate)

• Robotic Process Automation (RPA)

• Enterprise Applications, System Integration, and Cloud Technologies

Professional Certifications (Preferred any of the following)

• ITIL Managing Professional or ITIL 4

• CISSP, CISM, or ISO 27001 Lead Implementer/Auditor

• PMP, PRINCE2, or equivalent Project Management certification

• Microsoft Azure Certifications

• AWS Certifications

• COBIT Certification

• Certified Business Continuity Professional (CBCP)

Leadership Competencies

• Strategic Thinking

• Business Acumen

• Digital Leadership

• Decision Making

• Change Management

• Stakeholder Management

• Negotiation & Vendor Management

• Innovation & Continuous Improvement

• Risk Management

• People Leadership & Talent Development

• Cross-functional Collaboration

• Results Orientation

Successful candidate will be assigned to LIMA Technology Center, Malvar, Batangas. Experience in IT setup within a manufacturing environment is an advantage.