IT Analyst

GECO Asia Pte Ltd; Taguig; Hybrid; PHP 334,800 - 502,200; Full time

Job summary

A leading technology solutions provider in the Philippines seeks an experienced IT Analyst to support manufacturing and commercial digital systems. The role is critical for ensuring system uptime and compliance across IT and OT environments. Candidates should have 2–5 years of relevant experience, strong analytical skills, and knowledge of MES, PLC/HMI, SCADA, and logistics systems. Join a dynamic team focused on operational excellence and continuous improvement.

Qualifications

• 2–5 years’ experience in IT analysis, IT support, or related role.
• Hands-on exposure to IT & OT environments.
• Strong analytical and problem-solving skills.

Responsibilities

• Provide daily support for manufacturing and commercial systems.
• Troubleshoot incidents and coordinate with global IT/OT teams.
• Gather business requirements for tech initiatives.

Skills

IT analysis

Analytical skills

Problem-solving

Data analysis

Communication skills

Stakeholder management

Tools

MES

PLC/HMI

SCADA

Logistics systems

Job description

We’re looking for a detail-oriented IT Analyst to support manufacturing and commercial digital systems. This role is critical in ensuring system uptime, compliance, and operational excellence across both IT and OT environments.

What We’re Looking For

• 2–5 years’ experience in IT analysis, IT support, or related role
• Strong analytical and problem-solving skills
• Experience with data analysis and reporting
• Hands‑on exposure to MES, PLC/HMI, SCADA, and logistics systems
• Experience working in IT & OT environments
• Strong communication and stakeholder management skills

Key Responsibilities

IT & OT Operational Support

• Provide daily support for manufacturing and commercial systems
• Troubleshoot incidents and coordinate with global IT/OT teams
• Support testing, patching, updates, and validation
• Monitor system performance and SLA compliance
• Maintain accurate technical documentation

Business & Manufacturing Coordination

• Gather business requirements for tech initiatives
• Prepare reports and data summaries
• Support audits and system‑related investigations
• Facilitate meetings and track action items

Project & Continuous Improvement

• Support system upgrades and improvement initiatives
• Track progress and coordinate with teams/vendors
• Assist in risk assessments and change documentation

Compliance & Governance

• Ensure adherence to compliance standards
• Maintain audit‑ready documentation
• Support business continuity and disaster recovery testing