IT Admin & Governance Officer

payments network of the philippines (formerly bancnet, inc.); Philippines; On-site; PHP 600,000 - 1,200,000; Full time

Job summary

Payments Network of the Philippines (formerly BancNet, Inc.) is seeking an IT Governance Analyst to support governance, documentation, compliance, and admin processes across the IT Division. You will develop, review, and maintain IT policies, standards, and manuals, ensuring proper version control and regulatory alignment.

You will maintain a centralized repository of IT documents, assist with audits and findings tracking, coordinate with IT teams, and drive governance awareness and

Qualifications

• Bachelor’s degree in IT, CS, BA, or related field.
• 5+ years in IT governance, IT compliance, or related function.
• Experience in policy and procedure documentation, lifecycle and version control, and audit documentation.
• Experience using document/knowledge management platforms such as SharePoint, Confluence, Document360.
• Strong written communication and cross-functional coordination skills.

Responsibilities

• Support IT governance, documentation, compliance, and admin processes.
• Develop and maintain IT policies, standards, procedures, and manuals.
• Maintain centralized repository of IT documents with audit readiness.
• Support audits, findings tracking, and corrective actions.
• Coordinate with IT teams to reflect current systems and controls.
• Support governance awareness activities and training.
• Manage IT governance projects and process improvements.
• Assist in governance activities covering audits, contracts, vendors, budgets, and reporting.

Skills

IT governance

IT compliance

Documentation mgmt

Technical writing

Policy documentation

Cross-functional coordination

Education

Bachelor’s degree in Information Technology, Computer Science, Business Administration, or related field

Tools

SharePoint

Confluence

Document360

Job description

JOB SUMMARY

• Supports the management and continuous improvement of IT governance, documentation, compliance, and administrative processes across the IT Division.
• Develops, reviews, updates, and maintains IT policies, standards, procedures, guidelines, technical manuals, and plans, ensuring proper version control and alignment with internal and regulatory requirements.
• Maintains a centralized and organized repository of IT documents, ensuring accuracy, accessibility, traceability, and audit readiness.
• Supports IT governance, compliance reviews, and internal/external audits, including preparation of documents/evidence, tracking of findings, and follow-through on corrective actions.
• Coordinates with IT teams and other control functions to ensure documented processes accurately reflect current systems, controls, and operating practices.
• Supports governance awareness activities, including communication and training on IT policies, standards, and procedural changes.
• Manages assigned IT governance projects and process improvement initiatives, monitoring timelines, deliverables, and implementation progress.
• Provides support in IT administrative and governance activities covering audits, contracts, vendors, budgets, performance reporting, and compliance monitoring.

QUALIFICATIONS

• Bachelor's degree in Information Technology, Computer Science, Business Administration, or related field.
• Preferably with 5+ years of experience in IT governance, IT compliance, documentation management, technical writing, or a related function.
• Strong experience in IT policy and procedure documentation, technical writing, document lifecycle and version control, IT governance and compliance, audit documentation and evidence management, audit finding/corrective-action tracking, process improvement, and project coordination.
• Experience using document or knowledge management platforms such as SharePoint, Confluence, Document360, or similar tools.
• Strong written communication, attention to detail, organization, and cross-functional coordination skills.

HIGHLY PREFERRED

• Experience working within IT governance, IT risk, IT compliance, technology audit, or technology operations in a bank, financial institution, fintech, payments organization, or other regulated environment.
• Good understanding of IT systems, infrastructure, SDLC, IT processes, service management, and risk assessment.
• Exposure to IT audit, risk/control assessments, regulatory requirements, policy governance, and corrective-action monitoring.
• Familiarity with vendor/contract management, IT performance reporting, and governance-related project management.
• Ability to translate technical processes into clear, structured, and audit-ready documentation for both technical and non-technical stakeholders.
• Experience facilitating policy awareness sessions or preparing governance communications.

Data Collection and Privacy Statement

In accordance with the Data Privacy Act of 2012, submission of your application constitutes your consent to the collection, use, processing, storage and endorsement of your personal information to clients, prospective employers or partner organizations solely for recruitment, evaluation, placement and other legitimate employment-related purposes.

All personal data obtained shall be treated with strict confidentiality and safeguarded through appropriate organizational, physical and technical security measures. Access to such information shall be limited to authorized personnel directly involved in the recruitment and client endorsement process and shall not be disclosed to unauthorized parties, except as may be required by law.

By submitting your application, you further represent that all information provided is true and accurate and authorize the retention of your application records for current and future employment opportunities, unless otherwise requested in writing.