ISO Quality Assurance Specialist: Drive Process Improvements

Shera Building Solution (Philippines) Corp.; Mabalacat; On-site; PHP 420,000 - 660,000; Full time

Job summary

Shera Building Solution (Philippines) Corp. is seeking a Quality Assurance professional to develop, implement, and maintain ISO 9001 and related standards across the organization. The role focuses on quality management system documentation, compliance monitoring and continuous improvement across all departments.

You will coordinate internal and external audits, manage nonconformances, and lead investigations into customer complaints to identify root causes and preventive actions.

Qualifications

• Experience implementing and maintaining ISO 9001 and related standards.
• Proficiency in creating and updating QMS documentation (manuals, procedures, work instructions).
• Ability to monitor compliance and drive continuous improvement across departments.

Responsibilities

• Assist in developing, implementing and maintaining ISO 9001 and other applicable standards within the organization.
• Prepare, review and update quality manuals, procedures and work instructions.
• Ensure compliance of all departments with documented QMS policies.
• Coordinate and support internal audits, external audits and certification body assessments.
• Prepare audit plans, reports and follow-up corrective and preventive actions.
• Manage nonconformances and ensure timely closure of findings.
• Assist in customer and third-party audits.
• Monitor compliance with statutory, regulatory and customer-specific requirements.
• Maintain proper documentation, control and retention of ISO-related records.
• Propose process improvements and support corrective and preventive actions.
• Conduct awareness sessions and trainings on quality and ISO standards.

Skills

Quality Management

ISO 9001

Documentation

Job description

Shera Building Solution (Philippines) Corp. is seeking a Quality Assurance professional to develop, implement, and maintain ISO 9001 and related standards across the organization. The role focuses on quality management system documentation, compliance monitoring and continuous improvement across all departments.

You will coordinate internal and external audits, manage nonconformances, and lead investigations into customer complaints to identify root causes and preventive actions.