Investment Operations Lead – Trade & Settlement

Manulife; Manila; Híbrido; PHP 1.000.000 - 2.100.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work arrangement

Descripción de la vacante

Manulife Financial Corporation’s Global Middle Office team supports the end-to-end investment trade lifecycle, ensuring accurate processing across trade matching, settlements, and cash management.

The Senior Analyst role focuses on complex operational activities, risk mitigation, and high-quality service delivery while contributing to process improvements and cross-training to strengthen team resilience. Hybrid working arrangement is available.

Formación

• Minimum 3 years of experience in Trade Support, Middle Office, Investment Operations, Fund Accounting, or related financial services functions.
• Strong understanding of trade lifecycle processes, settlements, cash management, and investment operations.
• Experience working in a control-focused operational environment.
• Knowledge of securities instruments and investment products.

Responsabilidades

• Perform daily operational support across Trade Matching, Settlements, Post-Settlement activities, and Cash Management functions.
• Investigate, analyze, and resolve trade and cash-related inquiries from Portfolio Managers, Traders, Brokers, Custodians, and internal investment teams.
• Monitor and actively manage settlement, operational, and reputational risks to minimize financial and operational impact.
• Provide coverage support across multiple functions and assist with workload balancing during resource constraints.
• Ensure accurate and timely processing in compliance with established procedures, controls, and service level expectations.
• Escalate critical issues, operational risks, and control breaches to SMEs, Team Leaders, or Management on a timely basis.
• Support root cause analysis of production issues, service operating events (SOEs), and process exceptions, and assist in implementing corrective actions.
• Participate in cross-skilling and knowledge-sharing initiatives to enhance team flexibility and resiliency.
• Assist in creating, maintaining, and updating operating procedures and process documentation.
• Build and maintain productive working relationships with Front Office, Onshore and Offshore counterparts, Brokers, and Custodians.
• Identify opportunities for process improvements, automation, and efficiency enhancements to improve service delivery.
• Support operational projects, testing activities, and implementation initiatives as assigned.

Conocimientos

Trade Support

Middle Office

Investment Operations

Fund Accounting

Analytical Skills

Communication

Stakeholder Management

Herramientas

Bloomberg

Simcorp

Custodian portals

Power BI

Power Automate

VBA

Descripción del empleo

Manulife Financial Corporation’s Global Middle Office team supports the end-to-end investment trade lifecycle, ensuring accurate processing across trade matching, settlements, and cash management.

The Senior Analyst role focuses on complex operational activities, risk mitigation, and high-quality service delivery while contributing to process improvements and cross-training to strengthen team resilience. Hybrid working arrangement is available.