Investigation Officer - Cebu

Salmon Group; Cebu City; Hybrid; PHP 350,000 - 700,000; Full time

Job summary

Salmon Group is seeking an Investigation Officer to support fraud prevention and case management across the organization. You will handle end-to-end investigations, analyze digital and operational evidence, and work with internal teams to mitigate risks and support legal actions.

The role requires a criminology background, 3+ years in investigations within finance or security, and strong MS Office and communication skills. Join a fast-paced team focused on integrity and risk control.

Qualifications

• 3+ years of investigation experience in financing, banking or security industries.
• Proficient in Microsoft Office (Excel, Word, PowerPoint).
• Excellent written and verbal communications.

Responsibilities

• Manages cases received via shared mailbox and hotline.
• Conducts initial investigations of cases triggered by other departments.
• Ensures data gathering for end-to-end investigations.
• Provides technical support to investigation, litigation, and forensic analysts to collect, preserve, process, analyze and interpret digital evidence.
• Investigates assigned cases at various risk levels.
• Implements fraud prevention and investigation programs, policies, systems, and plans.
• Performs covert and overt investigations.
• Conducts surveillance and counter-surveillance.
• Coordinates with internal departments for risk mitigation.
• Represents the company in prosecution and litigation as required.

Skills

Investigation experience

MS Office proficiency

Written & verbal communication

Education

Bachelor’s degree in criminology or related four year courses

Job description

Work on financial products that change the market

Location

Employment Type

Full time

Department

We are looking for an Investigation Officer to support fraud prevention and case management across the organization. In this role, you will handle end-to-end investigations, analyze digital and operational evidence, and work closely with internal teams to mitigate risks and support legal actions when needed. This position is ideal for someone with a strong investigative mindset, attention to detail, and experience in financial services or security environments.

Key responsibilities

Manages cases received thru Shared Mailbox and Hotline.

Conduct Initial Investigation of Cases Triggered or received from other departments.

Ensure that all data were gathered for the following End to End investigation.

Provides direct technical support to investigation, litigation, and forensic analyst to collect, preserves, process, analyze and interpret digital evidence from broad range of data available on open sources (social media, etc.).

Investigate assigned cases at various risk levels.

Implement fraud prevention and investigation programs, policies, systems, documentations, and investigation plans.

Conduct covert and overt investigation.

Conduct surveillance and counter-surveillance.

Represent Company in the prosecution and litigation of cases as required.

Coordinates with other Internal Departments for Risk Mitigation Strategy.

Manages Business Intelligence (Mystery Shopping).

Requirements and expectations

Bachelor’s degree in criminology or any related four year courses

Law enforcement/Military background preferred.

At least 3-year experience in Investigation preferably in Financing, Banking and Security Industry.

Proficient in Microsoft Applications (Excel, Word, PowerPoint)

Excellent written and verbal communications