A local service company in Quezon City is seeking a customer service representative to establish and maintain customer relationships. The role requires a proactive individual with a talent for improving customer satisfaction through excellent service. Candidates must have 3-5 years of experience and a strong understanding of the company's products and services, with the requirement of living in Quezon City. This is a full-time position.
Qualifications
3-5 years of experience in customer service or related fields.
Must be living in Quezon City.
Responsibilities
Establish relationships with new customers.
Maintain and grow relationships with existing customers.
Drive improvement in customer satisfaction.
Skills
Customer relationship management
Excellent customer service
Knowledge of products and services
Education
High/Senior High School
Job description
On-site - Quezon City 3-5 Yrs Exp High/Senior High School Full-time
Job Description
establish relationships with new customers
maintain and grow relationships with existing customers
strive to improve customer satisfaction through excellent customer service
identify and respond to client needs
keep a high level of knowledge about existing products and services, and learn about new products and services as they come in
follow up on customer orders as necessary
anticipate the needs of clients and address them accordingly
meet with customers to determine their specific needs and wants, making suggestions as appropriate