International Business Support, Associate - Chase Travel

JPMorgan Chase Bank, N.A.; Taguig; On-site; PHP 1,339,000 - 2,009,000; Full time

Job summary

JPMorgan Chase Bank, N.A. is seeking an International Business Support, Associate to drive integration execution across travel services and strengthen a sustainable control environment.

You will partner with first and second lines of defense to assess practices, close gaps, and implement improvements. You will produce clear status reports and executive communications to enable timely decisions, while collaborating with cross-functional teams to embed governance and risk discipline across

Qualifications

• Minimum of 5 years in business integration, project management, or related discipline.
• Bachelor's degree or equivalent practical experience.
• Knowledge of risk and control concepts, including design and execution.
• Ability to influence senior stakeholders and navigate conflicts to drive decisions.
• Ability to work independently and adapt quickly in ambiguous environments.
• Strong written and verbal communication skills, with experience preparing executive materials.
• Proficiency in Microsoft Office and creating clear status reports and presentations.

Responsibilities

• Lead integration planning and execution across multiple workstreams with governance considerations.
• Collaborate with business, operations, legal, compliance, risk, audit, and technology teams.
• Assess existing controls for newly acquired or integrated businesses and strengthen controls.
• Develop, implement, and maintain control frameworks, governance, and reporting.
• Enhance frameworks for consistency, sustainability, and change readiness.
• Coach controls partners on risk concepts and evaluation practices; identify potential issues.

Skills

Business integration

Project management

Risk management concepts

Stakeholder influence

Independent work

Written & verbal communication

MS Office

Education

Bachelor's degree

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Job Description :

Bring your expertise in business integration and process improvement to a role with global impact. Help shape how an international travel services business designs, implements, and sustains a strong control environment. Work with cross-functional partners to embed consistent governance, reporting, and risk discipline. Deliver clear executive communications that drive decisions. Grow your leadership in a fast-paced, evolving environment.

Job summary

As an International Business Support, Associate in the international travel services integration team, you will help drive integration execution and strengthen a consistent, sustainable control environment across business processes. You will partner closely with stakeholders across the first and second lines of defense to assess current-state practices, identify gaps, and implement practical improvements. You will also produce clear status reporting and executive communications to enable timely decisions and accountable delivery.

Job responsibilities

• Lead integration planning and execution across multiple workstreams, applying risk and control governance concepts during location and operating model working sessions


• Partner with business, operations, legal, compliance, risk, audit, and technology stakeholders to promote consistent operational risk practices and control programs


• Assess the existing control environment for newly acquired or newly integrated businesses and identify opportunities to strengthen controls and reduce risk


• Develop, implement, and maintain control frameworks, governance, and reporting for new and emerging business activities


• Enhance existing frameworks to improve consistency, sustainability, and readiness for change across business processes


• Coach and advise controls partners on risk concepts and control evaluation practices, including identifying issues that may drive financial loss, regulatory exposure, or reputational risk


• Create and deliver executive communications, integration updates, and status reporting for senior leadership audiences

Required qualifications, capabilities and skills

• Minimum of 5 years of experience in business integration, project management, program management, or a related discipline


• Bachelor's degree or equivalent practical experience


• Demonstrated knowledge of risk and control concepts, including control design and control execution activities


• Demonstrated ability to influence senior stakeholders and navigate conflict to drive decisions and outcomes


• Demonstrated ability to work independently and adapt quickly in ambiguous or changing environments


• Strong written and verbal communication skills, including experience preparing executive-level materials


• Proficiency in Microsoft Office (Word, Excel, PowerPoint), including building clear, actionable presentations and status reports


• Willingness and ability to work a mid-to-night shift schedule aligned to business needs

Preferred qualifications, capabilities and skills

• Experience in the travel industry


• Experience supporting local legal, regulatory, and compliance requirements across international markets


• Developing experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes.