Intermediate Site Reliability Engineer — Reliability & Incidents

Axos Business Center, Corp; Manila; On-site; PHP 800,000 - 1,100,000; Full time

Job summary

Axos Business Center, Corp is seeking an Intermediate Site Reliability Engineer to support reliability, availability, and performance of critical banking applications. The role collaborates with business stakeholders, developers, and infrastructure teams to investigate issues, drive resolutions, and improve monitoring.

The successful candidate will analyze trends, participate in incident response, and contribute to automation and operational improvements while continuously learning new

Qualifications

• Strong troubleshooting and analytical abilities.
• Excellent verbal and written communication.
• Ability to work with multiple stakeholders and teams.

Responsibilities

• Participate in production support for business-critical applications and services.
• Investigate, troubleshoot, and resolve incidents across environments.
• Monitor health, analyze alerts, and improve monitoring coverage.
• Collaborate with stakeholders, developers, and vendors to drive resolution.
• Perform system maintenance and configuration updates.
• Contribute to automation and runbooks to reduce manual work.

Skills

Analytical thinking

Troubleshooting

Communication

Team collaboration

Curiosity

Tools

Ticketing systems

Monitoring tools

Logging/observability

ADO

GitHub

Windows Server

Scripting

Job description

Axos Business Center, Corp is seeking an Intermediate Site Reliability Engineer to support reliability, availability, and performance of critical banking applications. The role collaborates with business stakeholders, developers, and infrastructure teams to investigate issues, drive resolutions, and improve monitoring.

The successful candidate will analyze trends, participate in incident response, and contribute to automation and operational improvements while continuously learning new