- Lead end-to-end planning and execution of ISS initiatives, including scope, timelines, milestones, dependencies, budget tracking, and delivery governance
- Develop and maintain integrated project plans with cross-functional teams
- Manage project schedules, dependencies, and execution priorities
- Coordinate resource planning, capacity tracking, and execution readiness across global and virtual teams
- Facilitate project reviews, milestone checkpoints, and delivery readiness assessments
- Establish and manage PMO governance processes, RAID logs, executive dashboards, action trackers, status reporting, and project documentation
- Coordinate governance forums, steering committee reviews, leadership updates, and working sessions
- Monitor program health, financials, delivery metrics, dependencies, and execution progress
- Support leadership decision-making through reporting, analysis, risk assessments, and actionable insights
- Collaborate with EY GDS and EY US stakeholders across business, technology, operations, finance, and sector teams
- Facilitate communication across project teams and leadership groups
- Coordinate transition, deployment, and operational readiness activities
- Act as a central coordination point for priorities, escalations, and delivery dependencies
- Identify, assess, and manage project risks, issues, dependencies, and change requests
- Develop mitigation and contingency plans and drive issue resolution and escalation management
- Standardize PMO processes, templates, governance practices, and reporting mechanisms
- Conduct project closeout activities, lessons learned, documentation management, knowledge transfer, and transition support
Requirements
- 10+ years of experience in project or program management roles, preferably within large, matrixed organizations
- Experience managing cross-functional initiatives with multiple stakeholders and competing priorities
- Marketing or creative operations experience; agency-side experience is an added advantage
- Strong verbal and written communication skills
- Advanced proficiency in MS Office, including PowerPoint, Excel, Word, and reporting/dashboard preparation
- Experience working with geographically distributed and global teams
- Strong project and program management skills
- Demonstrated leadership capabilities across global and virtual teams
- Excellent stakeholder management and presentation skills
- Strong business understanding and ability to align activities with transformation and operational goals
- Ability to manage changing priorities and ambiguity
- Strong problem-solving and risk management capabilities
- Good understanding of PMO governance, project lifecycle management, reporting, and delivery management processes
- Proficiency in MS Project, Excel, PowerPoint, JIRA, Smartsheet, or similar tools
- Expert in MS Project, Planner, Word, PowerPoint, and Excel
- Azure DevOps exposure is desirable
- Agency management experience is desirable
- PMP, Change Management, or Design Thinking certification is highly desirable
- Experience in global professional services is desirable
- Experience in budget, vendor management, and/or operations is desirable
Core Competencies
Demonstrates extensive project and program management expertise, with a strong focus on PMO governance, stakeholder management, and cross-functional collaboration. Proficient in managing complex initiatives, budget tracking, and delivering actionable insights to support leadership decision-making.
Highest-signal resume keywords
- Project Management
- PMO Governance
- Stakeholder Management
- Risk Management
- Budget Management
ATS Optimization Keywords
Hard Skills
- Project Lifecycle Management
- Change Management
- Problem-Solving
- Delivery Management
- Cross-Functional Initiative Management
Soft Skills
- Strong Verbal Communication
- Strong Written Communication
- Leadership Capabilities
- Presentation Skills
- Ability to Manage Ambiguity
Certifications & Qualifications
- PMP
- Change Management
- Design Thinking
Industry Keywords
- Global Professional Services
- Agency Management
- Marketing Operations
- Matrixed Organizations
- Financial Tracking
Tools & Technologies
- MS Project
- JIRA
- Smartsheet
- MS Office
- Azure DevOps