Insurance Verification & Admissions Support Specialist

Virtuale Staffing; Ormoc; On-site; PHP 201,000 - 357,000; Full time

Job summary

Virtuale Staffing is seeking an Insurance Verification Specialist to verify patient insurance coverage, confirm eligibility and benefits, and coordinate with admissions and billing teams to support patient admissions and treatment workflows.

This role requires strong English communication, meticulous documentation, and discretion while handling PHI/PII in a structured healthcare environment onsite in the Philippines.

Qualifications

• Experience in healthcare insurance verification or patient access.
• Familiarity with U.S. insurance terminology and payer workflows.
• Experience supporting U.S.-based healthcare providers.

Responsibilities

• Verify insurance eligibility, benefits, authorizations, and coverage details
• Contact insurance carriers via phone and payer portals
• Document verification outcomes accurately within client systems
• Identify coverage limitations, exclusions, deductibles, and authorization requirements
• Coordinate with admissions and billing teams regarding patient financial clearance
• Maintain confidentiality of PHI and PII in accordance with HIPAA standards
• Provide professional and empathetic communication when interacting with stakeholders

Skills

Strong English communication

Attention to detail

Documentation accuracy

Discretion

Handling PHI/PII

Job description

Virtuale Staffing is seeking an Insurance Verification Specialist to verify patient insurance coverage, confirm eligibility and benefits, and coordinate with admissions and billing teams to support patient admissions and treatment workflows.

This role requires strong English communication, meticulous documentation, and discretion while handling PHI/PII in a structured healthcare environment onsite in the Philippines.