Insurance Support Agent | Fixed Weekends Off | 1-Year Bpo Experience

Telesys Bpo; Metro Manila; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

Competitive salary with incentives

HMO & dental benefits

Paid vacation and sick leave

Opportunities for promotion and career

Wellness programs and exclusive perks

Job summary

Telesys Bpo in Metro Manila is seeking a dedicated Call Center Agent/CSR to serve customers as the first point of contact for inquiries, resolving concerns, and delivering top-tier service in a fast-paced environment.

This full-time role offers shifting schedules, including nights, weekends and holidays, comprehensive benefits, paid leave, HMO and dental, and opportunities for career progression through on-the-job training.

Qualifications

• High School graduate; college level or degree is an advantage.
• Strong written and verbal communication skills.
• Open to applicants with or without BPO experience.
• Able to work in a fast-paced, high-volume call environment.
• Customer service experience is a plus; training provided.
• Amenable to shifting schedules, including nights, weekends, and holidays.

Responsibilities

• Be the first point of contact for customers, handling inquiries and resolving concerns.

Skills

Strong communication skills

Written and verbal communication

Ability to work in fast-paced enviro

Education

High School diploma

Job description

Onsite Interview | 1-Day Hiring Process | Same-Day Job Offer

Position:

Call Center Agent/CSR

Job Type:

Full-Time | Shifting Schedule

Location:

Within Metro Manila

We’re looking for dedicated and customer-focused individuals to join our team as Insurance Support Agent. In this role, you'll serve as the first point of contact for our customers—handling inquiries, resolving concerns, and delivering top-tier service with every interaction.

Qualifications:

• High School graduate (college level or degree is an advantage)
• Strong communication skills—both written and verbal
• Open to applicants with or without BPO experience
• Ability to work in a fast-paced, high-volume call environment
• Customer service experience is a plus (training provided)
• Amenable to work shifting schedules, including nights, weekends, and holidays

What We Offer:

• Competitive salary with performance-based incentives
• HMO & dental benefits
• Paid vacation and sick leave
• Opportunities for promotion and career development
• Wellness programs and exclusive employee discounts
• A diverse, inclusive, and supportive workplace