Insurance Support Agent | Fixed Weekends Off | 1-Year BPO Experience

Telesys BPO; Pasay; On-site; PHP 279,000 - 391,000; Full time

Benefits offered by this job

Competitive salary with performance-based incentives

HMO & dental benefits

Paid vacation and sick leave

Opportunities for promotion and career development

Wellness programs and exclusive employee discounts

Diverse, inclusive, and supportive workplace

Job summary

A competitive BPO company in Metro Manila seeks a dedicated Call Center Agent to provide exceptional customer support. The role involves handling customer inquiries and concerns, ensuring high-quality service. Ideal candidates are high school graduates, have strong communication skills, and can work in a fast-paced environment. The company offers competitive salary, performance-based incentives, and various benefits including HMO and dental coverage, paid vacation, and opportunities for career advancement.

Qualifications

• High School graduate; college level or degree is an advantage.
• Strong written and verbal communication skills.
• Open to applicants with or without BPO experience.
• Ability to work in a fast-paced, high-volume call environment
• Customer service experience is a plus (training provided)
• Amenable to work shifting schedules, including nights, weekends, and holidays

Responsibilities

• Serve as the first point of contact for customers.
• Handle inquiries and resolve concerns.
• Deliver top-tier service with every interaction.

Skills

Strong communication skills

Ability to work in a fast-paced environment

Customer service experience

Education

High School graduate

College level preferred

Job description

Onsite Interview | 1-Day Hiring Process | Same-Day Job Offer

Position: Call Center Agent/CSR

Job Type: Full-Time | Shifting Schedule

Location: Within Metro Manila

We’re looking for dedicated and customer-focused individuals to join our team as Insurance Support Agent. In this role, you'll serve as the first point of contact for our customers—handling inquiries, resolving concerns, and delivering top-tier service with every interaction.

• High School graduate (college level or degree is an advantage)
• Strong communication skills—both written and verbal
• Open to applicants with or without BPO experience
• Ability to work in a fast-paced, high-volume call environment
• Customer service experience is a plus (training provided)
• Amenable to work shifting schedules, including nights, weekends, and holidays

What We Offer:

• Competitive salary with performance-based incentives
• HMO & dental benefits
• Paid vacation and sick leave
• Opportunities for promotion and career development
• Wellness programs and exclusive employee discounts
• A diverse, inclusive, and supportive workplace

Ready to Start?

Apply today and become part of a company that values customers