Insurance Submissions QA & Compliance Lead

The Great Eastern Life Assurance Company Limited; Santo Niño 1st; On-site; PHP 600,000 - 900,000; Full time

Job summary

The Skybranch Sales Team Lead at The Great Eastern Life Assurance Company Limited oversees QA, compliance, and operations of the Skybranch Sales team. This role is the final quality check before policy applications are submitted, ensuring all submissions meet GE's standards and regulatory requirements.

You will supervise Sales Executives, endorse submissions, manage regulatory steps for MAS non-face-to-face advisory sales, ensure licenses and CPD compliance, and support cross-functional coverage

Qualifications

• 5+ years of experience in insurance sales or financial advisory.
• 2+ years in a supervisory or team lead role.
• RNF licensed — mandatory.
• Licensed to give financial advice and conduct sales of Life Insurance and General Insurance.
• Strong working knowledge of MAS non-face-to-face advisory sales regulations.
• Experience in quality assurance, compliance review or submission endorsement functions.
• Familiarity with GE's core advisory and sales platforms.

Responsibilities

• Submission Endorsement & Quality Assurance: Review and endorse all policy applications before submission. Ensure every application meets GE's advisory standards and regulatory requirements for non-face-to-face sales.
• Regulatory Compliance Management: Conduct regulatory review steps for MAS compliant non-face-to-face advisory sales.
• Licensing & Continuing Education Oversight: Ensure all Sales Executives maintain valid regulatory licences and CPD/product knowledge requirements.
• Sales Operations & SLA Management: Oversee end-to-end sales process for inbound referrals and monitor platform use during transitions.
• Team Development & Supervision: Coach and develop Sales Executives through performance reviews and targeted training.
• Post-Submission Oversight: Ensure follow-up with customers from submission through to policy inception, rejection or withdrawal.
• Cross-Functional Cover: Provide operational cover for Skybranch Contact Team Lead when required.

Skills

Insurance sales

Supervisory / team lead

Regulatory compliance

Quality assurance

MAS non-face-to-face advisory sales

Coaching & development

Tools

GE advisory platforms

Job description

The Skybranch Sales Team Lead at The Great Eastern Life Assurance Company Limited oversees QA, compliance, and operations of the Skybranch Sales team. This role is the final quality check before policy applications are submitted, ensuring all submissions meet GE's standards and regulatory requirements.

You will supervise Sales Executives, endorse submissions, manage regulatory steps for MAS non-face-to-face advisory sales, ensure licenses and CPD compliance, and support cross-functional coverage