Insurance Policy Operations Analyst

Salesrain BPO; Pasig; On-site; PHP 334,800 - 502,200; Full time

Job summary

A dynamic outsourcing company in Metro Manila is seeking an individual with 1–3 years of experience in US insurance operations to review and process insurance submissions. The ideal candidate will hold a Bachelor’s degree in Commerce or Business and possess strong attention to detail, communication, and Excel skills. Responsibilities include managing document filings, ensuring compliance, and driving process improvements within the team. This is an excellent opportunity for growth in the insurance industry.

Qualifications

• 1–3 years of experience in US insurance operations (submissions, policy admin, or UW support).
• Knowledge of CGL, MPL, A&E, and excess lines preferred.

Responsibilities

• Review, validate, and process insurance submissions for various P&C lines.
• Perform document filing and ensure accurate storage of submission-related files.
• Manage loss run requests and maintain related trackers.
• Send collection chasers and follow up for pending items.
• Ensure accuracy, timeliness, and compliance with client-specific guidelines.
• Drive quality, productivity, and process improvements within the team.

Skills

Attention to detail

Good communication

Excel skills

Education

Bachelor’s degree (Commerce / Business preferred)

Job description

A dynamic outsourcing company in Metro Manila is seeking an individual with 1–3 years of experience in US insurance operations to review and process insurance submissions. The ideal candidate will hold a Bachelor’s degree in Commerce or Business and possess strong attention to detail, communication, and Excel skills. Responsibilities include managing document filings, ensuring compliance, and driving process improvements within the team. This is an excellent opportunity for growth in the insurance industry.