Insurance Customer Support Specialist — Onsite Alabang

Accenture; Muntinlupa; On-site; PHP 335,000 - 513,000; Full time

Benefits offered by this job

HMO coverage

Allowances and bonuses

Performance incentives

Training and certification

Paid Sick and Vacation Leaves

Job summary

Accenture Philippines is seeking a Customer Service Representative - Insurance to join our onsite team in Alabang, Muntinlupa City. You will review documents, verify agent and license details, and update records to keep our operations compliant and efficient.

The ideal candidate can come from college, associate degree, or have completed at least two years of college, with at least 1 year of related experience in insurance, healthcare, retirement services, or financial accounts.

Qualifications

• Open to college graduates, associate degree holders, and undergraduates who completed at least 2nd year in college.
• With at least 1 year of work experience in any or a combination of the following: Insurance Accounts, Healthcare Accounts, Retirement Services Accounts, Financial Accounts.

Responsibilities

• Review completeness and compliance of documents received.
• Verify accuracy of agent and license information.
• Analyze data to determine appropriate handling.
• Encode agent, license, and commission details accurately.
• Update agent records and create/post correspondences as needed.
• Identify next steps based on workflow and initiate transactions.

Skills

Customer service

Data entry

Education

College graduate / Associate degree / 2nd year in college

Job description

Accenture Philippines is seeking a Customer Service Representative - Insurance to join our onsite team in Alabang, Muntinlupa City. You will review documents, verify agent and license details, and update records to keep our operations compliant and efficient.

The ideal candidate can come from college, associate degree, or have completed at least two years of college, with at least 1 year of related experience in insurance, healthcare, retirement services, or financial accounts.