Insurance Coordinator

MicroSourcing International; Quezon City; On-site; PHP 391,000 - 614,000; Full time

Benefits offered by this job

Competitive rewards

Healthcare coverage on day one

Paid time-off with cash conversion

Group life insurance

Performance bonuses

Collaborative work environment

Flexible work arrangements

Career growth

Inclusive culture

Job summary

MicroSourcing is seeking an Insurance Coordinator to support mortgage processing and real estate transactions. You will ensure accurate, compliant, and timely handling of property insurance coverage while delivering excellent customer service to homeowners and vendors.

Onsite night shift in Libis, Quezon City, you’ll manage a pipeline of applications, review policy details, coordinate with insurers, and collaborate with processing and funding teams to move files to closing.

Qualifications

• 1+ year experience in mortgage processing or related role.
• Strong command of US Real Estate and Mortgage processing concepts.
• High English proficiency, written and verbal.
• Fastidious attention to detail and strong pipeline management capabilities.
• Proficiency in Microsoft Office Suite and/or Google Workspace.

Responsibilities

• Order, upload, and organize insurance documents in internal systems.
• Review Homeowners, Flood, and Condo Master Insurance policies for coverage accuracy and compliance.
• Manage a designated file pipeline to ensure timely processing.
• Communicate with homeowners and insurers to resolve document issues.
• Escalate complex insurance ordering issues to key internal and external stakeholders.
• Collaborate with cross-functional processing, closing, and funding teams to move applications to close.
• Assist servicing team with amending loss payee details following loan funding.

Skills

Mortgage processing

Pipeline management

English proficiency

MS Office / Google Workspace

US real estate knowledge

Tools

Point systems

US mortgage tools

Job description

Job Description

Discover your 100% YOU with MicroSourcing!

Position: Insurance Coordinator

Location: Libis, Quezon City

Work setup & shift: Onsite | Night shift

Why join MicroSourcing?

You’ll Have

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses.
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role

As an Insurance Coordinator, you will play a key role in supporting mortgage processing and real estate transactions by ensuring accurate, compliant, and timely handling of property insurance coverage. You will deliver exceptional customer service to homeowners and vendors while maintaining pipeline management efficiency to help move files seamlessly to closing.

In This Role, You Will

• Order, upload, and organize insurance documents using Point systems and internal applications.
• Review Homeowner’s, Flood, and Condo Master Insurance Policies for coverage accuracy and compliance.
• Manage a designated file pipeline in a timely and accurate manner to ensure swift application processing.
• Communicate and follow up regularly with homeowners and insurance providers to resolve document issues.
• Escalate complex insurance ordering issues prompt to key internal and external stakeholders.
• Collaborate with cross-functional processing, closing, and funding teams to successfully bring applications to close.
• Assist the servicing team with amending loss payee details following loan funding.

What You Need

Non-negotiables

• 1+ years of experience as a mortgage processor, escrow assistant, insurance agent, or equivalent role
• Strong command of US Real Estate and Mortgage processing concepts
• High English language proficiency with exceptional written and verbal communication skills
• Fastidious attention to detail and strong pipeline management capabilities
• Proficiency in Microsoft Office Suite and/or Google Workspace

Preferred Skills/expertise

• Direct exposure to US mortgage tools (such as Point systems)
• Background or strong interest in consumer fintech or early-stage tech environments
• Proven track record in high-touch, customer-first service environments
• Strong problem-solving abilities to handle coverage and loss payee escalations

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – it’s our commitment. Our way of life. Here, we don’t just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

• Terms & conditions apply