Claims Coordinator

MicroSourcing; Parañaque; On-site; PHP 240,000 - 300,000; Full time

Benefits offered by this job

Healthcare coverage on day one

Dependent coverage

Paid time-off with cash conversion

Group life insurance

Performance bonuses

Job summary

MicroSourcing in Parañaque, Philippines is seeking a skilled Claims Coordinator to support the Operations Department with damage and vehicle claims and to coordinate with insurance representatives. This role offers a work-from-home setup and collaboration via Microsoft Teams.

You will prepare and present reports, liaise with carriers and brokers, and ensure timely submission of claims in a fast-paced environment, while building strong professional relationships.

Qualifications

• Working knowledge of the insurance industry, damage claims, and vehicle accidents.
• Proficiency with Microsoft Office (Word, Excel, Outlook) and the ability to learn custom software.
• Excellent verbal, written, phone, and interpersonal communication skills.
• Experience maintaining relationships with insurance carriers and brokers.
• Ability to thrive in a fast-paced, high-volume work environment while maintaining a positive demeanor.

Responsibilities

• Facilitate damage and vehicle claims company-wide while supporting the Operations Department.
• Coordinate directly with insurance representatives, carriers, and brokers regarding claims and accidents.
• Prepare and present reports summarizing accidents, utility hits, damages, injuries, and near misses.
• Communicate with Construction Management via email and Microsoft Teams to gather required documentation.
• Submit claim information to insurance companies and consistently follow up with stakeholders to ensure accurate and timely completion.

Skills

Insurance claims

Microsoft Office

Communication skills

Relationship management

Fast-paced environment

Tools

Microsoft Word

Excel

Outlook

Custom software

Job description

Discover your 100% YOU with MicroSourcing!

Position: Claims Coordinator

Location: Parañaque, Philippines

Work setup & shift: Work from Home

Why join MicroSourcing?

You'll Have

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses.
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role

As an Claims Coordinator, you will:

• Facilitate damage and vehicle claims company-wide while supporting the Operations Department.
• Coordinate directly with insurance representatives, carriers, and brokers regarding claims and accidents.
• Prepare and present reports summarizing accidents, utility hits, damages, injuries, and near misses.
• Communicate with Construction Management via email and Microsoft Teams to gather required documentation.
• Submit claim information to insurance companies and consistently follow up with stakeholders to ensure accurate and timely completion.

What You Need

• Working knowledge of the insurance industry, damage claims, and vehicle accidents
• Proficiency with Microsoft Office (Word, Excel, Outlook) and the ability to learn custom software
• Excellent verbal, written, phone, and interpersonal communication skills
• Experience maintaining relationships with insurance carriers and brokers
• Ability to thrive in a fast-paced, high-volume work environment while maintaining a positive demeanor

Preferred Skills/expertise

• Experience communicating with Construction Management or field operations teams
• Strong follow-up and documentation verification skills
• Proficiency using Microsoft Teams for daily cross-functional collaboration
• Background in telecommunications, engineering, or construction claims administration
• Proven track record of generating safety and claims summary reports

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

• Terms & conditions apply