Instructional Designer - Remote

TeleTech Holdings, Inc.; Pampanga; Remote; PHP 446,400 - 669,600; Full time

Benefits offered by this job

Paid time off

Wellness and healthcare benefits

Tuition reimbursement

Performance bonus opportunities

Job summary

A global technology company is seeking an Instructional Designer to create engaging virtual learning experiences. This remote role based in the Philippines requires 3 years of e-learning content development experience, proficiency in design principles, and advanced communication skills. The perfect candidate will leverage technology and human-centered design to enhance learner engagement. Offers a supportive culture, career growth, and competitive pay including bonuses and other benefits.

Qualifications

• 3 years in e-learning content creation using Articulate Storyline or similar tools.
• Practical application of adult learning theory and design principles.
• Experience in learning data analysis for evaluating training impact.

Responsibilities

• Design and develop virtual blended learning experiences.
• Utilize human-centered design in learning solutions.
• Support curriculum design and redesign with project management.

Skills

E-learning content development

Adult learning theory

User experience design

Microsoft Office

Learning data analysis

Project management skills

Advanced English communication

Tools

Articulate Storyline

Learning Management Systems

Audio-editing tools

Job description

Job Description - Instructional Designer - Remote (04B7G)

Instructional Designer - Remote

As an Instructional Designer working remotely in Manila, Philippines, you’ll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in The Philippines says it all!

What You’ll Do

Looking for an opportunity to build exceptional learner and customer experiences? Passionate about learning sciences‑based technology and user experience? Are you a fan of game design and videogames? In this role, you’ll design amazing learning experiences through the lens of the learners. You’ll bring your instructional design and user experience design to drive better learning engagement and better learner knowledge and retention. You’ll be exposed to innovations in the areas of automation, AI, social, simulation, self‑paced, game‑based, and mobile learning.

You’ll be responsible for the design, development, delivery, evaluation, as well as enhancement and maintenance of virtual blended learning experiences that are human‑centered, goal‑oriented and data driven. This exciting role uses a variety of methodologies and technologies from learning design, learning science, graphic design, and media design to create learning content and experiences.

You’ll report to the Senior Manager, Instructional Design. You’ll impact the employee journey, clients, and the overall business globally with your redesign of the curriculum and learner experience.

During a Typical Day, You’ll

• Build, incubate, test, and go live with learning solutions that bring about great learning experiences across multiple clients, verticals, and geographies
• Keep the learner experience front‑and‑center in everything you do, applying human‑centered design and design thinking in an agile and multidisciplinary environment
• Support the Global Learning Delivery Project Management team in the curriculum design and redesign
• Leverage learning data to monitor performance, predict learner success, and deliver the right outcomes
• Conduct research on learning tools and platforms

What You Bring to the Role

• 3 years of demonstrable experience including building e‑learning content using Articulate Storyline or similar authoring tools, using advanced features in audio‑editing tools, using learning technology apps for rapid design and creating user content using basic graphic design features
• Knowledge of and practical application of adult learning theory, user design, and learning design principles
• Experience using Learning Management Systems and/or Learning Experience Systems
• Proficiency in Microsoft Office including using advanced features in PowerPoint and basic features in Excel
• Basic project management skills and familiarity with task manager or productivity tools
• Experience in learning data analysis to effectively evaluate behavioral and business impact of training programs
• Advanced English communication skills

What You Can Expect

• Supportive of your career and professional development
• An inclusive culture and community minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• Ask us about our paid time off (PTO) and wellness and healthcare benefits
• And yes... a great compensation package and performance bonus opportunities, benefits you’d expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantages points and for you to bring value to the table in your own unique way.