Institutional Client Solutions Associate

ATRAM; Philippines; On-site; PHP 600,000 - 900,000; Full time

Job summary

ATRAM in the Philippines seeks an Institutional Solutions Associate to support servicing and relationship management for institutional and corporate clients, coordinating with internal and external stakeholders, maintaining client data and reporting, and ensuring adherence to risk and control requirements.

The role contributes to a reliable client experience while building the foundation for a career in institutional relationship management through accurate reporting, timely responses, and close

Qualifications

• Analytical thinking and problem solving are key for understanding client needs and delivering solutions.
• Strong verbal and written communication to collaborate with stakeholders and document outcomes.
• Adaptability and empathy help build trusted client relationships and handle changing requirements.

Responsibilities

• Coordinate with clients and internal teams to address requirements and meet service levels.
• Maintain high-quality client data, records, and reporting for decision making and servicing needs.
• Apply policies and controls to strengthen risk management and improve turnaround times.

Skills

Analytical thinking

Problem solving

Adaptability

Empathy

Communication skills

Education

Business-related degree

Job description

ATRAM in the Philippines seeks an Institutional Solutions Associate to support servicing and relationship management for institutional and corporate clients, coordinating with internal and external stakeholders, maintaining client data and reporting, and ensuring adherence to risk and control requirements.

The role contributes to a reliable client experience while building the foundation for a career in institutional relationship management through accurate reporting, timely responses, and close