Installation & Maintenance Dispatcher- Fiber Project

Pramira Inc; Philippines; On-site; PHP 320,000 - 520,000; Full time

Job summary

Pramira Inc in the Philippines is seeking an Installation & Maintenance Dispatcher for fiber project work. You will plan daily schedules for installation and maintenance crews, coordinate with clients and field technicians, and ensure efficient allocation of resources to meet deadlines.

The role requires a Bachelor’s degree or equivalent, with 3–5 years in scheduling or dispatching in telecom/fiber. Strong communication, GPS tracking familiarity, and the ability to adapt to urgent requests

Qualifications

• Bachelor’s degree or equivalent experience preferred.
• 3–5 years in scheduling, coordination, or dispatching in telecom.
• Experience in fiber installation/maintenance preferred.
• Proficient with scheduling and work order tools.
• Ability to monitor field operations with GPS or tracking systems.

Responsibilities

• Plan and schedule daily work for installation and maintenance crews.
• Review and prioritize work orders; ensure documentation.
• Serve as liaison between field teams and management.
• Monitor progress and update job statuses; track locations.
• Address conflicts and coordinate urgent repairs.
• Maintain records and prepare daily operation reports.
• Ensure safety protocols are followed; report issues.
• Coordinate with inventory to supply tools and materials.

Skills

Scheduling

Coordination

Dispatching

Communication

GPS Tracking

Education

Bachelor's degree

Tools

Scheduling tools

GPS tracking systems

Job description

Installation & Maintenance Dispatcher- Fiber Project

Full-time

Pramira is a premier general contractor delivering safe, high-quality construction services across California.With deep expertise in buildings, electrical, and telecommunications infrastructure, we are proud to support some of the most vital industries that power our communities — from healthcare and industrial sectors to utilities and telecommunications networks.
Rooted in a culture ofsafety, integrity, and operational excellence, Pramira combines industry-leading technology, field-proven processes, and a team of passionate professionals to execute complex projects on time and with precision. We’re not just builders — we’re trusted partners who value long-term relationships and take pride in the work we do.
At Pramira, our people are our foundation. We invest in their growth, prioritize their well-being, and empower them to shape the future of the built environment. If you’re looking for a company where your work matters, your voice is heard, and your career can thrive —you belong at Pramira.
Join us. Let’s build something better — together.

Roles and Responsibilities of a Dispatcher for Fiber Drop Installation and Maintenance:

• 1. Scheduling and Coordination
  Plan and schedule daily work assignments for installation and maintenance crews.Coordinate with clients, field technicians, and other departments to ensure timely execution of tasks.Allocate resources efficiently based on project priorities and technician availability.
• 2. Work Order Management
  Receive, review, and prioritize work orders related to fiber drop installation and maintenance.Ensure all necessary documentation and details are accurate before dispatching technicians.
• 3. Communication and Liaison
  Serve as the primary point of contact between field teams and management.Provide clear instructions and updates to technicians in the field.Relay customer requests, feedback, and issues to the relevant departments.
• 4. Monitoring and Tracking
  Monitor the progress of ongoing jobs to ensure deadlines are met.Track technician locations and work status using GPS or other tracking tools.Update job statuses and communicate any delays or issues promptly.
• 5. Problem-Solving
  Address scheduling conflicts or urgent requests by adjusting plans as needed.Coordinate emergency repairs or troubleshooting efforts promptly.
• 6. Documentation and Reporting
  Maintain accurate records of work orders, job completion, and technician activities.Prepare reports on daily operations, productivity, and issues for management review.
• 7. Safety and Compliance
  Ensure technicians follow safety protocols during installation and maintenance.Report safety concerns or incidents immediately.
• 8. Inventory and Equipment Management
  Coordinate with inventory teams to ensure technicians have necessary tools and materials.Track and manage equipment and supplies used in fiber drop operations.

Education & Experience
Bachelor’s degree or equivalent experience preferred. Minimum 3–5 years of experience in scheduling, coordination, or dispatching. Prior experience in the telecommunications or fiber installation/maintenance industry is strongly preferred.
Technical Skills
Proficiency in scheduling and work order management tools. Working knowledge of fiber installation and maintenance processes. Ability to monitor field operations using GPS or tracking systems.
Soft Skills
Strong communication and interpersonal skills for coordination across teams. Excellent organizational and problem-solving abilities. Able to handle multiple priorities and adapt quickly to urgent requests.
Other Requirements
Experience coordinating with field technicians and clients. Strong emphasis on adherence to safety and compliance standards. Flexibility to work extended hours when needed to support critical operations.

All your information will be kept confidential according to EEO guidelines.