Insights Manager — Data-Driven Customer Analytics

Globe Group

Philippines

On-site

PHP 900,000 - 1,300,000

Full time

14 days+

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Job summary

Globe Group in the Philippines is seeking an Insighting Manager to answer business problems by preparing, organizing, and analyzing data to provide actionable insights that drive decisions across business units.

The role encompasses data management, advanced analytics, and insightful storytelling with data visualizations. Strong collaboration with stakeholders and knowledge transfer are essential to enable data-driven actions.

Qualifications

At least five (5) years of experience in customer analytics covering data mining and insights.
Proven track record in managing analytics initiatives and collaborating with stakeholders.
Degree in quantitative disciplines (Statistics, Mathematics, CS, Econometrics or Business Analytics).
Proficiency in Python and R; SQL, Hive, Spark for data extraction and wrangling.
Hands-on data visualization with Tableau, PowerBI, Google Data Studio.

Responsibilities

Data Management and Exploration: handle large, complex telco datasets from CRM, Billing, and more.
Analytics and Insighting: craft narratives and actionable insights using visual storytelling.
Stakeholder Collaboration: partner with sponsors to operationalize findings where needed.
Knowledge Transfer: enable business users to use data effectively and adopt analytic developments.