Inside Sales Representative | Work From Office | Night Shift

Cloudstaff Philippines Inc.; Metro Manila; On-site; PHP 300,000 - 540,000; Full time

Benefits offered by this job

Health insurance

Career advancement

Company-provided PC/Laptop

Fiber internet connection

Weekly office perks

Job summary

Cloudstaff Philippines Inc. is hiring an Inside Sales Representative to drive growth from our Ortigas office. You will engage inbound leads, re‑engage aged prospects, and prospect new accounts, leveraging Five9 and CRM tools.

This role requires 2–3 years in inside sales with strong communication and relationship skills, and it follows US night hours from PH time. You will own the full sales cycle, maintain accurate CRM records, and collaborate with clients to reach revenue goals.

Qualifications

• 2–3 years of proven inside sales, telesales, or account management experience.
• Bachelor’s degree in Business, Marketing, Communications, or related field preferred.
• Proficiency with CRM systems and MS Office/Google Workspace tools; experience with Five9 dialing is a plus.

Responsibilities

• Engage with inbound marketing leads and provide timely follow-up and conversion support.
• Re-engage aged inbound leads to uncover renewed interest and opportunities.
• Conduct outbound cold-call dialing to identify new prospects and expand customer reach.
• Use Five9 to manage campaigns and dispositions efficiently.
• Understand customer needs and present the client’s phone solution to address business challenges.
• Manage the full sales cycle from lead qualification to closing while meeting targets.
• Accurately disposition all leads and respect 'Do Not Call' requests in compliance with policies.
• Maintain CRM records of interactions, lead status, and pipeline activity.
• Collaborate with Cloudstaff and clients to align sales strategies and meet revenue goals.
• Provide insights into customer feedback and market trends to support business development.

Skills

Communication skills

Negotiation

Relationship building

Quota attainment

Lead follow-up

Education

Bachelor's degree preferred

Tools

CRM systems

MS Office/Google Workspace

Five9 dialing

Job description

We’re Hiring: Inside Sales Representative

Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered! Join our team at Cloudstaff, the #1 workplace everywhere!

Role: Inside Sales Representative
Work Arrangement: Work from Office
Location: Philippines - Ortigas
Schedule: Night Shift

Job Description:

Key Responsibilities:

• Engage with Inbound Marketing Leads, providing timely follow-up and conversion support.

• Re‑engage with Aged Inbound Marketing Leads to uncover renewed interest and opportunities.

• Conduct Outbound cold-call dialing on targeted lists to identify new prospects and expand customer reach.

• Use the Five9 dialing program to manage inbound and outbound calling campaigns efficiently.

• Understand customer needs and present the client’s phone solution that address business challenges.

• Manage the full sales cycle — from lead qualification to closing sales — while meeting performance targets.

• Accurately disposition all leads, including honoring requests from prospects who wish to be added to the “Do Not Call” list, in compliance with policies and regulations.

• Maintain precise records of client interactions, lead status, and pipeline activity in CRM systems.

• Collaborate with Cloudstaff and the client to align sales strategies and meet revenue goals.

• Provide insights into customer feedback and market trends to support ongoing business development.

Qualifications and requirements:

• Bachelor’s degree in Business, Marketing, Communications, or related field (preferred).

• 2–3 years of proven experience in inside sales, telesales, or account management.

• Strong communication, negotiation, and relationship‑building skills.

• Track record of achieving or exceeding sales quotas.

• Proficiency with CRM systems and MS Office/Google Workspace tools.

• Experience using the Five9 dialing program is preferred.

• Highly motivated, results‑driven, and adaptable to a dynamic work environment.

• Willingness and ability to work US hours (night shift, PH time).

Non-negotiable skills and requirements:

• 2–3 years of proven experience in inside sales, telesales, or account management.

• Proficiency with CRM systems and MS Office/Google Workspace tools.

• Willingness and ability to work US hours (night shift, PH time).

Perks & Benefits (Work From Office/Hybrid):

• Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment

• Up to 24 leave credits per year

• Flexible leave credits which may be used for vacation, emergency and sick leaves

• Endless opportunities for career advancement

• Exclusive ATM inside the office for employee's convenience

• Annual Performance Review with Salary Increase

• We set you up for success with a company-provided PC/Laptop and fiber internet connection

• Look forward to weekly office perks for work from office staff – Free Coffee, Meals and Beer Fridays!

• Top notch workplace with first class VIP lounge and game rooms

• Child friendly spaces to cater to the needs of employees with children, enhancing work-life balance

• Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues

• Mental Wellness Employee Assistance program through Lifeworks

• In-house psychiatrist available to support employees' well-being

• Become part of the Employee Share Units program

• Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc

Cloudstaff : Build Your Career, Anywhere

Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being.

Why Cloudstaff is the #1 Workplace?

• Award-winning Culture: We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition
• Invest in You: We support your development through comprehensive training programs, mentoring and opportunities for career advancement
• Thrive as an Individual: We offer a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment.