Inside Sales Representative - Tagalog (Must relocate to Thailand)

Teleperformance Malaysia Sdn Bhd; Manila; On-site; PHP 600,000 - 900,000; Full time

Job summary

Teleperformance Malaysia Sdn Bhd is seeking an Inside Sales Representative – Tagalog to acquire and support premium sellers on an e-commerce platform, with relocation to Thailand. You will guide new sellers through onboarding, optimize listings, and drive sales through campaigns and promotions.

The role emphasizes a target-driven approach with seller incubation and ongoing account management. Requirements include C1 Tagalog and business-level English, plus at least two years in inside sales or

Qualifications

• C1 level of Tagalog.
• B2 level of English (Business).
• Minimum 2 years of inside sales experience, e-commerce sales preferred.
• Experience in seller acquisition, onboarding, incubation, or virtual key account management is highly relevant.

Responsibilities

• Acquire new sellers through cold calling and marketing-qualified leads.
• Guide sellers through sign-up, onboarding documentation, shop set-up, and product publication.
• Understand sellers’ needs and advise on product listings, photographs, pricing, promotions, and relevant platform tools.
• Encourage participation in campaigns, flash sales, and free-delivery promotions to improve seller sales and engagement.
• Manage and prioritize a seller portfolio and pursue growth opportunities toward sales targets.

Skills

Tagalog (C1)

English (Business B2)

Job description

Inside Sales Representative - Tagalog (Must relocate to Thailand)

Monday to Friday, 9:00 AM to 6:00 PM Bangkok time

About the Role

Job Title: Inside Sales Specialist– Tagalog speaking

Purpose of the role:

In this role, you will acquire and support premium sellers on an e-commerce platform in the Philippines market.

You will guide new sellers through onboarding and help new and existing sellers grow their sales through effective product listings and campaign participation.

This is a target-driven inside sales role, combining seller acquisition, incubation, and ongoing account management.

Responsibilities

Acquire new sellers through cold calling and marketing-qualified leads, including businesses selling on other e-commerce platforms.

Guide sellers through sign-up, onboarding documentation, shop set-up, and product publication.

Understand sellers’ needs and advise on product listings, photographs, pricing, promotions, and relevant platform tools.

Encourage participation in campaigns, flash sales, and free-delivery promotions to improve seller sales and engagement.

Support newly onboarded sellers to build sales and help existing low-revenue sellers improve performance through ongoing consultation.

Manage and prioritize a seller portfolio, identify growth opportunities, and follow up consistently toward agreed sales and activity targets.

Qualifications

Required Skills:

C1 level of Tagalog.

B2 level of English (Business level).

Preferred Skills and Experience:

Minimum 2 years of inside sales/sales experience. E-commerce sales experience is preferred.

Experience in seller acquisition, onboarding, incubation, or virtual key account management is highly relevant.

Strong verbal and written communication skills, including confidence in cold calling, consulting sellers, and presenting practical sales recommendations.

Ability to understand customer needs and connect them with relevant platform features and promotional opportunities.

Good time management and the ability to organize a daily sales pipeline and maintain consistent follow-up.

A client-focused approach, ownership of business goals, and a strong interest in e-commerce and social media.

Ability to work collaboratively in a fast-paced, evolving, target-driven environment.

ABOUT TELEPERFORMANCE

Teleperformance (TEP – ISIN: FR0000051807 – Reuters: TEPRF.PA - Bloomberg: TEP FP), a leading global group in digitally integrated business services, serves as a strategic partner to the world’s largest companies in many industries. It offers a One Office support services model combining three wide, high-value solution families: customer experience management, back-office services and business process knowledge services. These end-to-end digital solutions guarantee successful customer interaction and optimized business processes, anchored in a unique, comprehensive high tech, high touch approach.

The Group's 383,000 employees, based in 83 countries, support billions of connections every year in over 265 languages and 170 markets, in a shared commitment to excellence as part of the “Simpler, Faster, Safer” process. This mission is supported by the use of reliable, flexible, intelligent technological solutions and compliance with the industry’s highest security and quality standards, based on Corporate Social Responsibility excellence. In 2020, Teleperformance reported consolidated revenue of €5,732 million (US$ 6.5 billion, based on €1 = $1.14) and net profit of €324 million.

Teleperformance began operations in the Philippines in 1996 and has grown to become a preferred offshore contact center outsourcing option. The company employs over 56,000 people in the country and operates around 40,000 workstations in 22 business sites located across Metro Manila, Antipolo, Cavite, Baguio, Bacolod, Cebu, Cagayan de Oro and Davao.

Teleperformance Philippines offers offshore solutions and serves the North American, Australia, Asia and European markets, as well as the Domestic market, managing all aspects of the customer relations cycle for brands aiming to deliver excellent customer experiences.

From 2012 to 2020, Teleperformance has received the Frost & Sullivan Asia Pacific Contact Center Outsourcing Service Provider of the Year Award for its significant performance in revenue management, market share, capabilities, and overall contribution to the contact center industry. In addition, Teleperformance Philippines was awarded as Outstanding Employer and Outstanding Community Project of the Year by the Philippine Economic Zone Authority (PEZA), the Top Employer of the Year and Corporate Social Responsibility Circle of Excellence at the Asia CEO Awards, and the Outstanding Volunteer by the National Economic Development Authority.

In 2021, Teleperformance Philippines was again certified as a Great Place to Work® and is the only organization in the country to receive this certification from the Great Place to Work® Institute for four years in a row. This year, Teleperformance celebrates its 26th year of continued excellence and leadership in the country. This milestone highlights the company’s commitment to steadily provide the best employment experience for Filipinos, proactively support the nation’s IT-BPM sector, and uphold its socio-civic engagements to create a difference in the lives of the Philippine community.

For further information, visit the Teleperformance website at teleperformance.ph

ABOUT TELEPERFORMANCE

Teleperformance (TEP – ISIN: FR0000051807 – Reuters: TEPRF.PA - Bloomberg: TEP FP), a leading global group in digitally integrated business services, serves as a strategic partner to the world’s largest companies in many industries. It offers a One Office support services model combining three wide, high-value solution families: customer experience management, back-office services and business process knowledge services. These end-to-end digital solutions guarantee successful customer interaction and optimized business processes, anchored in a unique, comprehensive high tech, high touch approach.

The Group's 383,000 employees, based in 83 countries, support billions of connections every year in over 265 languages and 170 markets, in a shared commitment to excellence as part of the “Simpler, Faster, Safer” process. This mission is supported by the use of reliable, flexible, intelligent technological solutions and compliance with the industry’s highest security and quality standards, based on Corporate Social Responsibility excellence. In 2020, Teleperformance reported consolidated revenue of €5,732 million (US$ 6.5 billion, based on €1 = $1.14) and net profit of €324 million.

Teleperformance began operations in the Philippines in 1996 and has grown to become a preferred offshore contact center outsourcing option. The company employs over 56,000 people in the country and operates around 40,000 workstations in 22 business sites located across Metro Manila, Antipolo, Cavite, Baguio, Bacolod, Cebu, Cagayan de Oro and Davao.

Teleperformance Philippines offers offshore solutions and serves the North American, Australia, Asia and European markets, as well as the Domestic market, managing all aspects of the customer relations cycle for brands aiming to deliver excellent customer experiences.

From 2012 to 2020, Teleperformance has received the Frost & Sullivan Asia Pacific Contact Center Outsourcing Service Provider of the Year Award for its significant performance in revenue management, market share, capabilities, and overall contribution to the contact center industry. In addition, Teleperformance Philippines was awarded as Outstanding Employer and Outstanding Community Project of the Year by the Philippine Economic Zone Authority (PEZA), the Top Employer of the Year and Corporate Social Responsibility Circle of Excellence at the Asia CEO Awards, and the Outstanding Volunteer by the National Economic Development Authority.

In 2021, Teleperformance Philippines was again certified as a Great Place to Work® and is the only organization in the country to receive this certification from the Great Place to Work® Institute for four years in a row. This year, Teleperformance celebrates its 26th year of continued excellence and leadership in the country. This milestone highlights the company’s commitment to steadily provide the best employment experience for Filipinos, proactively support the nation’s IT-BPM sector, and uphold its socio-civic engagements to create a difference in the lives of the Philippine community.

For further information, visit the Teleperformance website at teleperformance.ph