Inside Sales Representative

3M; Taguig; On-site; PHP 360,000 - 600,000; Full time

Job summary

3M is seeking an Inside Sales Representative in the GSC Philippines to develop and grow relationships with end users in a B2B sales environment through telephone sales and inbound inquiries. You will identify products to meet customer needs, meet monthly goals, and use product knowledge to provide solutions.

Collaboration with global 3Mers and cross-functional teams is essential. The role emphasizes aggressive pursuit of sales targets, data gathering, and maintaining a strategic Sales Plan to

Qualifications

• Bachelor’s or associate degree or equivalent experience is required.
• At least 1 year of sales or customer service experience.
• Advanced English proficiency, written and spoken.

Responsibilities

• Grow 3M TEBG business via telephone sales.
• Maintain customer contacts and build relationships to influence decisions.
• Analyze customer data and market trends to meet sales quotas.
• Manage outbound calls and respond to inbound inquiries.
• Collaborate with distribution and cross-functional teams to grow territory.

Skills

Advanced English

CRM experience

Active listening

Sales experience

Team collaboration

Education

Bachelor’s or Associate degree or equivalent experience

Tools

CRM software

Job description

3M has a long-standing reputation as a company committed to innovation. We provide the freedom to explore and encourage curiosity and creativity. We gain new insight from diverse thinking, and take risks on new ideas. Here, you can apply your talent in bold ways that matter.

Job Description

Inside Sales Representative, GSC Philippines

Collaborate with innovative 3Mers around the world

As an Inside Sales Rep you will be responsible for developing and growing relationships with end users representing the Transportation and Energy Business Group’s product portfolio in a B2B sales environment through telephone sales, handling customer questions (inbound calls) and up selling and cross selling strategically aligned products. Utilizing detailed product knowledge to provide technical assistance to customers and assist them in identifying products to meet their needs. Meet monthly set goals through sales forecast, customer interactions, and data gathering.

The impact you will make in this role

• Grow 3M TEBG business through telephone sales
• Attain set outbound call activity in conjunction with expectations of the Inside Sales organization
• Responds to inbound customer inquiries and warm leads to provide solutions to end user
• Develop strategic approaches with the business area to attain sales quota, sales quality and sales productivity metrics
• Establishes and maintains customer contacts and relationships. Understands the customer’s business and applications to influence key decision makers
• Manage and analyze customer data, perform market and competition analysis
• Proficient in identifying market trends and account needs reacting to market activity and reach favorable sales goals
• Maintain and update a working Sales Plan with strategies and tactics to achieve annual sales forecast
• Drive campaigns created from division Marketers to grow new product sales and overall territory growth
• Introduces new products, and communicates promotions and value to relevant customers and prospects
• Demonstrates a proficient level of procedural and technical product knowledge to identify products that meet customer needs
• Works with Industrial Distribution when appropriate to grow collective account base
• Shares best practices with the team to promote a positive team environment

Your Skills And Expertise

• Possess a bachelor’s or associate degree or equivalent experience
• Minimum of one (1) year of combined experience in sales and/or customer service is required
• Advanced English, written and spoken

Additional qualifications that could help you succeed even further in this role include:

• CRM experience/pipeline management
• Strong active listening skills
• Experience in selling through distribution channels
• Experience in selling into end user companies
• Three (3) years Inside sales or field sales experience highly desirable
• Excellent oral and written communication, including presentation skills
• Ability to work in a high volume, rapidly changing environment
• Ability to work in a team environment and willing to collaborate and compromise, including team leadership
• Strong organizational skills with the ability to stay focused on tasks
• Good interpersonal skills

Supporting Your Well-being

3M offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope.

Safety is a core value at 3M.

All employees are expected to contribute to a strong Environmental Health and Safety (EHS) culture by following safety policies, identifying hazards, and engaging in continuous improvement.