Inside Sales Associate (Cebu)

Unioil Petroleum Philippines, Inc.; Cebu City; On-site; PHP 268,000 - 469,000; Full time

Benefits offered by this job

Competitive salary and benefits

Career development opportunities

Collaborative work environment

Job summary

Unioil Petroleum Philippines, Inc. is seeking an Inside Sales Associate to provide administrative and operational support to the Sales team. You will manage client accounts, process orders in SAP/ERP, and coordinate deliveries across the Philippine market.

The ideal candidate is customer-focused, detail-oriented, and thrives in a fast-paced sales environment. Fresh graduates with internship experience will be considered; petroleum industry experience is a plus.

Qualifications

• Bachelor's degree in Business Administration (Marketing or Management) or related field.
• Fresh graduates with internship experience in sales or admin roles will be considered.
• Experience in petroleum/oil and gas industry is a strong advantage.

Responsibilities

• Process and monitor booked sales orders for petroleum products in SAP/ERP accurately and on time.
• Coordinate with logistics and depot teams to schedule timely product delivery to client accounts.
• Respond to customer inquiries via phone, email, and other channels regarding pricing and delivery schedules.

Skills

Sales order management

Customer service

CRM knowledge

Attention to detail

Multi-tasking

Education

Bachelor's degree in Business Administration or related field

Tools

SAP/ERP

CRM software

Job description

About Unioil Petroleum Philippines, Inc.

Unioil Petroleum Philippines, Inc. is one of the country’s leading independent downstream petroleum companies, operating a network of retail service stations and supplying fuels, lubricants, and petrochemical products to industrial, commercial, and retail customers across the Philippines. We are committed to delivering quality energy solutions while fostering a culture of excellence, integrity, and continuous growth.

Fuel the Future With Us

The Inside Sales Associate provides administrative and operational support to the Sales team in managing client accounts, processing orders, and coordinating the delivery of petroleum products — including fuels and lubricants — across the Philippine market. This role serves as the primary point of contact for customer inquiries and ensures seamless coordination between clients, field sales officers, logistics, credit, customer service, and depot operations. The ideal candidate is customer-focused, detail-oriented, and thrives in a fast-paced sales environment.

How You’ll Drive Success

Sales Order Management

• Process and monitor booked sales orders for petroleum products in SAP/ERP accurately and on time
• Prepare and confirm booked orders with purchase orders from Territory Managers and compile all related sales documentation
• Coordinate with logistics and depot teams to schedule and confirm timely product delivery to client accounts
• Track and update order status and inform clients and field sales officers of any changes, delays, or credit issues

Customer Service & Account Management

• Respond promptly to customer inquiries via phone, email, and other channels regarding pricing, product availability, and delivery schedules
• Build and maintain strong professional relationships with assigned accounts including industrial clients, fleet operators, and resellers
• Assist in managing and growing existing accounts by identifying upselling and cross-selling opportunities
• Handle and resolve customer complaints and concerns in coordination with relevant departments

Sales Support & Reporting

• Prepare accurate and timely sales quotations, proposals, and order confirmations for client accounts
• Generate and submit weekly and monthly sales activity reports, account status summaries, and pipeline updates to the Sales Supervisor
• Maintain and update the CRM database with accurate client interaction records and sales data
• Support field sales officers by preparing required documents, presentations, and account information prior to client visits

Billing & Collections Support

• Assist in monitoring accounts receivable and coordinating with the Finance team on outstanding balances
• Follow up with clients on payment dues in accordance with approved credit terms
• Prepare statements of account and collection letters as required

Coordination & Administrative Tasks

• Coordinate with internal departments including Logistics, Depot Operations, Finance, and Credit Management to ensure smooth order fulfillment
• Monitor product inventory levels and relay relevant information to the Sales team and clients as needed
• Perform other administrative and sales-related tasks as assigned by the immediate supervisor

The Expertise You Bring

Education

• Bachelor's degree in Business Administration (Marketing or Management), Commerce, or any related field

Experience

• Prior experience in the petroleum, oil and gas, energy, or distribution industry is a strong advantage
• Fresh graduates with strong internship experience in sales or administrative roles will be considered

Skills & Competencies

• Solid understanding of basic sales processes, order management, and customer service principles
• High numerical accuracy and strong attention to detail
• Able to work under pressure and manage multiple tasks simultaneously
• Customer-focused with a proactive and solutions-oriented mindset
• Team player with good interpersonal and organizational skills

Why Unioil

• Competitive salary and benefits package
• Career development and promotion opportunities within a growing company
• Collaborative and supportive work environment