Infrastructure/DevOps Trainee

Questronix Corporation; Manila; On-site; PHP 240,000 - 360,000; Full time

Job summary

Questronix Corporation is seeking a fresh graduate or early-career IT professional to provide Level 1 helpdesk support and contribute to infrastructure tasks in Metro Manila. You will monitor server health, assist with deployments, backups, and CI/CD pipelines (Jenkins), and document configurations for operational efficiency.

The role welcomes beginners with basic Linux/Windows server knowledge, networking fundamentals, and scripting interest, offering growth opportunities in a hands-on IT

Qualifications

• Bachelor’s degree in Information Technology, Computer Engineering, Computer Science, or related field.
• Fresh graduate or up to 1 year of relevant experience.
• Basic knowledge of Linux or Windows server environments.
• Familiarity with networking concepts including IP, DNS, and firewalls.
• Basic scripting knowledge (e.g., Bash, Python, or PowerShell) is a plus.
• Strong troubleshooting and analytical skills.
• Good communication skills.
• Willingness to perform both helpdesk support and infrastructure tasks.

Responsibilities

• Provide Level 1 helpdesk support for system access, connectivity, and basic technical issues.
• Monitor servers, applications, and system performance.
• Assist in maintaining IT infrastructure, including servers, networks, and cloud environments.
• Help maintain and troubleshoot CI/CD pipelines such as Jenkins.
• Assist with deployment processes, system updates, and backups.
• Document system configurations, procedures, and troubleshooting guides.
• Work closely with the engineering team to improve automation and operational efficiency.

Skills

Level 1 support

Troubleshooting

Communication

Linux basics

Networking basics

Scripting basics

Education

Bachelor’s degree in IT/CompSci/CE

Tools

Jenkins

Job description

Your Role

Key responsibilities include:

• Provide Level 1 helpdesk support for system access, connectivity, and basic technical issues.
• Monitor servers, applications, and system performance.
• Assist in maintaining IT infrastructure, including servers, networks, and cloud environments.
• Help maintain and troubleshoot CI/CD pipelines such as Jenkins.
• Assist with deployment processes, system updates, and backups.
• Document system configurations, procedures, and troubleshooting guides.
• Work closely with the engineering team to improve automation and operational efficiency.

About You

The company is looking for:

• Bachelor’s Degree in Information Technology, Computer Engineering, Computer Science, or related field.
• Fresh graduate or up to 1 year of relevant experience.
• Basic knowledge of Linux or Windows server environments.
• Familiarity with networking concepts including IP, DNS, and firewalls.
• Basic scripting knowledge (e.g., Bash, Python, or PowerShell) is a plus.
• Strong troubleshooting and analytical skills.
• Good communication skills.
• Willingness to perform both helpdesk support and infrastructure tasks.