Information Technology Manager

Shangri-La Group; Manila; On-site; PHP 2,000,000 - 2,800,000; Full time

Job summary

Shangri-La The Fort, Manila is seeking an experienced IT leader to oversee the hotel’s IT strategy and operations. You will guide the development and implementation of system architecture, data architecture, security, and high‑availability IT services to support business operations.

You will lead and motivate the IT team, ensuring projects are delivered on time while aligning technology with business goals in a luxury five‑star hotel environment.

Qualifications

• Requires leadership experience in IT strategy and delivery.
• Experience in hotels or hospitality IT is preferred.
• Strong communication and interpersonal skills essential.
• Knowledge of system architecture, security, and data architecture.

Responsibilities

• Lead the IT team to support hotel operations and ensure on‑time delivery of projects.
• Provide leadership on system architecture, data architecture, security, scalability and performance.

Skills

IT Leadership

Team Leadership

System Architecture

Security

Data Architecture

Communication Skills

Interpersonal Skills

Problem Solving

Education

Degree in Information Technology

Job description

Shangri-La The Fort, Manila

Shangri-La The Fort, Manila is located within Fort Bonifacio, a former military base and city centre. With 60 storeys high, the complex is comprised of 576 hotel guestrooms and, 97 hotel residences and 98 exclusive Horizon Homes, the high rise building is a Manila landmark. The new hotel complements the company’s five existing properties in the Philippines.

Shangri-La The Fort, Manila

Shangri-La The Fort, Manila is located within Fort Bonifacio, a former military base and city centre. With 60 storeys high, the complex is comprised of 576 hotel guestrooms and, 97 hotel residences and 98 exclusive Horizon Homes, the high rise building is a Manila landmark. The new hotel complements the company’s five existing properties in the Philippines.

The mixed‑use business, residential and retail tower is located along 5th Avenue and 30th Street, within the new, fast‑developing Taguig business district. It is a 30‑minute drive from the Ninoy Aquino International Airport, and is also close to the Manila Golf Club and Manila Polo Club, 10 minutes from Makati district, the capital’s financial, cultural and entertainment hub with first‑class shopping malls.

DUTIES

• Lead the IT team to support business operations, ensuring projects are delivered on time
• Provide leadership and guidance in relation to the development and implementation of system architecture, data architecture, business processes, security, scalability and performance
• Oversee the development, maintenance, operation and support of the hotel’s hardware and software application systems
• Implement policies and procedures for architecture, security, IT standards, systems and network management
• Continuously look for opportunities to support business initiatives with new technology whenever appropriate
• Make recommendations for system improvements and upgrades

Requirements

• Preferably has relevant experience with an International 5‑star hotel group
• Preferably has a degree in Information Technology or other related discipline
• Preferably communicates and writes with fluency in English (as well as the local language)
• Follows market trends closely and considers ways to adopt pioneering technology into the business
• Able to lead and motivate the team
• Enjoys interacting with people
• Has strong communication and interpersonal skills
• Displays curiosity and takes time to learn and understand new technology trends
• Has a passion for Information Technology