Information Technology Development Manager

Netbank; Metro Manila; On-site; PHP 1,200,000 - 2,000,000; Full time

Job summary

Netbank seeks an IT Development Manager to lead the IT Development Unit, delivering technology projects with focus, pace, and business impact. This Senior Manager role provides direction, prioritization, and accountability to support Netbank's technology priorities.

The position reports to the Chief Information Officer and oversees cross-functional IT initiatives, ensuring clear ownership, objectives, and success metrics across multiple platforms and vendors.

Responsibilities

• Provide clear direction to the IT Development team, setting priorities aligned with business needs and leadership direction.
• Work with senior managers and business owners to identify, structure, and prioritize IT initiatives.
• Ensure clarity of objectives, scope, owners, and success metrics for all development projects.
• Hold team members, managers, and vendors accountable for timelines, quality, and deliverables.
• Intervene and escape as needed to resolve blockers, delays, or unclear ownership.
• Maintain visibility on project trade-offs to enable fast, well-informed decisions.
• Oversee the practical execution of IT projects - across CBS, Mobile, Netbank Virtual/API, peripherals, and white-label platforms.
• Ensure use of project management tools (CRFs, plans, checklists, update templates) and adherence to Netbank's delivery framework.
• Track progress, but focus on taking action when delivery is off-track.
• Provide regular updates to the CIO and relevant stakeholders on status, risks, and required decisions.
• Coach and support IT Development team members, setting expectations for accountability, responsiveness, and delivery quality.
• Build a culture of ownership, urgency, and continuous improvement.
• Gather stakeholder feedback and address root causes of delivery issues.
• Define vendor selection criteria, evaluate and manage vendor performance, and address underperformance.
• Align delivered solutions with business teams, partners, and internal operations through clear communication and updates.
• Ensure all implementations comply with regulations, internal policies, security, and IT governance standards.
• Monitor application health, open tickets, downtime, and recurring issues.
• Coordinate post-implementation review and issue resolution.

Job description

The IT Development Manager leads the IT Development Unit, ensuring that Netbank's technology projects are delivered with focus, pace, and business impact. This is a leadership role not just project tracking, but providing direction, prioritization, and accountability to support the effective execution of Netbank's technology priorities.

The role is a Senior Manager-level position reporting to the Chief Information Officer.

Specific Duties and Responsibilities:

• Provide clear direction to the IT Development team, setting priorities aligned with business needs and leadership direction.
• Work with senior managers and business owners to identify, structure, and prioritize IT initiatives.
• Ensure clarity of objectives, scope, owners, and success metrics for all development projects.

2. Drive Action & Accountability

• Hold team members, managers, and vendors accountable for timelines, quality, and deliverables.
• Intervene and escape as needed to resolve blockers, delays, or unclear ownership.
• Maintain visibility on project trade-offs to enable fast, well-informed decisions.
• Oversee the practical execution of IT projects - across CBS, Mobile, Netbank Virtual/API, peripherals, and white-label platforms.
• Ensure use of project management tools (CRFs, plans, checklists, update templates) and adherence to Netbank's delivery framework.
• Track progress, but focus on taking action when delivery is off-track.
• Provide regular updates to the CIO and relevant stakeholders on status, risks, and required decisions.

4. Enhance Team Effectiveness

• Coach and support IT Development team members, setting expectations for accountability, responsiveness, and delivery quality.
• Build a culture of ownership, urgency, and continuous improvement.
• Gather stakeholder feedback and address root causes of delivery issues.
• Define vendor selection criteria, evaluate and manage vendor performance, and address underperformance.
• Align delivered solutions with business teams, partners, and internal operations through clear communication and updates.

6. Compliance & Post-Implementation

• Ensure all implementations comply with regulations, internal policies, security, and IT governance standards.
• Monitor application health, open tickets, downtime, and recurring issues.
• Coordinate post-implementation review and issue resolution.