Business Unit Engagement Lead (Senior IT Business Partner)

Metrobank; Metro Manila; Vor Ort; PHP 1.800.000 - 2.400.000; Vollzeit

Zusammenfassung

Metrobank seeks a Business Unit Engagement Lead to bridge the Information Technology Group and a designated business sector, ensuring IT initiatives align with corporate objectives and strategy.

You will lead end-to-end delivery of technology projects, oversee the sector's IT portfolio, manage budgets, and foster strong partnerships with senior leaders. This role requires strategic vision and stakeholder influence within the banking sector.

Qualifikationen

• Bachelor's degree in Information Technology, Computer Science, Engineering, Business, or related field.
• Experience in IT Business Relationship Management, IT Portfolio Management, Technology Delivery, or IT Project/Program Management.
• Strong understanding of IT strategy, delivery, operations, and stakeholder management.
• Experience managing cross-functional teams, budgets, vendors, and enterprise-wide IT initiatives.
• Strong leadership, communication, problem-solving, and relationship-building skills.
• Ability to engage and influence senior business and technology stakeholders.
• Experience in banking, financial services, or highly regulated industry is an advantage.

Aufgaben

• Serve as the primary liaison between ITG and the assigned business sector or segment.
• Build and strengthen strategic partnerships with business leaders to ensure alignment between technology initiatives and business objectives.
• Define, drive, and monitor the execution of the IT strategy and technology roadmap.
• Conduct regular governance and stakeholder meetings to provide updates on IT projects, operational performance, risks, and key initiatives.
• Lead the identification, management, and resolution of technology-related issues and risks impacting business objectives.
• Oversee the planning, prioritization, and execution of the business sector's IT portfolio.
• Manage and monitor the overall IT budget, ensuring efficient allocation of resources and investments.
• Engage and collaborate with strategic technology vendors to support business and IT objectives.
• Lead and develop the Business Unit Engagement Team, fostering collaboration across business units, IT teams, and external stakeholders.
• Stay informed on emerging technologies and industry trends, providing strategic guidance and recommendations to business leaders.
• Support and advance key IT and digital transformation initiatives across the organization.
• Oversee workforce planning, resource allocation, team performance, and capability development to ensure effective delivery of services and projects.
• Manage all people leadership responsibilities, including hiring, coaching, performance management, employee development, and issue resolution.
• Establish and maintain strong relationships with strategic technology partners and vendors relevant to both the business sector and ITG.

Kenntnisse

Leadership

Stakeholder management

IT portfolio management

Budget management

Vendor management

Ausbildung

Bachelor's degree in IT/CS/Eng/Business

Jobbeschreibung

Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development.

With Metrobank, a meaningful life is within your reach!

The Business Unit Engagement Lead serves as the primary liaison between Information Technology Group (ITG) and an assigned business sector or segment, ensuring technology initiatives are aligned with business objectives and IT strategy. This role drives strong partnerships with business leaders, oversees the sector's IT portfolio, and leads the end-to-end delivery of technology projects and initiatives from planning through implementation.

Key Responsibilities

Partnership & Stakeholder Management

• Serve as the primary liaison and escalation point between the Information Technology Group (ITG) and the assigned business sector or segment.
• Build and strengthen strategic partnerships with business leaders to ensure alignment between technology initiatives and business objectives.
• Define, drive, and monitor the execution of the IT strategy and technology roadmap supporting the business sector.
• Conduct regular governance and stakeholder meetings to provide updates on IT projects, operational performance, risks, and key initiatives.
• Lead the identification, management, and resolution of technology-related issues and risks impacting business objectives.
• Oversee the planning, prioritization, and execution of the business sector's IT portfolio.
• Manage and monitor the overall IT budget, ensuring efficient allocation of resources and investments.
• Engage and collaborate with strategic technology vendors to support business and IT objectives.

Technology Delivery & Business Engagement

• Ensure the effective implementation of IT strategies, architectural standards, and technology solutions across business initiatives.
• Lead the end-to-end delivery of technology projects and requests, from ideation and planning through implementation and post-deployment support.
• Coordinate cross-functional teams to ensure successful execution of business-driven technology initiatives.

IT Operations & Service Oversight

• Provide oversight of IT operations and application support services impacting the business sector.
• Drive the timely resolution of incidents, problems, and service issues to minimize business disruption.
• Deliver regular operational insights and performance reporting to business leaders, including system availability, service reliability, recovery metrics, and major production incidents.

Leadership & Team Management

• Lead and develop the Business Unit Engagement Team, fostering collaboration across business units, IT teams, and external stakeholders.
• Stay informed on emerging technologies and industry trends, providing strategic guidance and recommendations to business leaders.
• Support and advance key IT and digital transformation initiatives across the organization.
• Oversee workforce planning, resource allocation, team performance, and capability development to ensure effective delivery of services and projects.
• Manage all people leadership responsibilities, including hiring, coaching, performance management, employee development, and issue resolution.
• Establish and maintain strong relationships with strategic technology partners and vendors relevant to both the business sector and ITG.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Engineering, Business, or a related field.
• Proven experience in IT Business Relationship Management, IT Portfolio Management, Technology Delivery, or IT Project/Program Management.
• Strong understanding of IT strategy, application delivery, technology operations, and stakeholder management.
• Experience managing cross-functional teams, technology budgets, vendors, and enterprise-wide IT initiatives.
• Strong leadership, communication, problem-solving, and relationship-building skills.
• Ability to engage and influence senior business and technology stakeholders.
• Experience in the banking, financial services, or highly regulated industry is an advantage.