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IT Managers Inc. in Dumaguete, Philippines, seeks a senior IT leader to drive the company’s IT strategy and operations in a fast-paced BPO environment.
You will oversee infrastructure, systems, networks, and applications, lead a skilled IT team, manage budgets and vendors, and ensure security and regulatory compliance across cloud environments (AWS/Azure/Google Cloud).
Lead and manage IT infrastructure, systems, networks, and applications in a BPO environment.
Develop and implement IT strategies aligned with business goals.
Manage IT projects, cloud services, cybersecurity, and disaster recovery.
Lead and mentor the IT team and oversee IT support operations.
Manage IT vendors, budgets, and technology resources.
Ensure system reliability, security, compliance, and minimal downtime.
Identify and implement technology improvements and innovative solutions.
Bachelor’s degree in IT, Computer Science, or a related field.
At least 5 years of IT management or leadership experience.
Must have BPO/Call Center experience.
Strong experience in IT infrastructure, systems, and network administration.
Experience managing AWS, Azure, or Google Cloud environments.
Knowledge of cybersecurity, IT governance, risk management, and data privacy.
Experience in IT project management, budgeting, and vendor management.
Strong leadership, communication, analytical, and problem-solving skills.
IT certifications such as ITIL, PMP, CISSP, or CCNP are an advantage.