Info Risk Metrics & Analytics Lead - Hybrid

Manulife; Philippines; Hybrid; PHP 1,800,000 - 2,500,000; Full time

Benefits offered by this job

Hybrid work arrangement

Equal opportunity employer

Job summary

Manulife is seeking a Manager of Information Risk Metrics, Reporting & Analytics within the Global IRM function to design, build, and automate IRM metrics and dashboards, including AI/LLM-enabled solutions, for CRO, executives, and Board risk committees.

The role is highly hands-on, collaborates with IRM domain leads, Technology, and Analytics teams, and focuses on standardized reporting, data-driven decision making, and continuous improvement across IRM data, reporting, and automation.

Qualifications

• Around 5 years of relevant experience in risk management or related disciplines.
• Experience in financial services, insurance, or regulated environments preferred.
• Strong skills in Power BI, Power Apps, and Power Automate.
• Understanding of data management, data quality, and reporting processes.
• Strong communication, stakeholder management, and presentation skills.
• Ability to translate complex data into meaningful insights for senior leaders.

Responsibilities

• Own the preparation and delivery of monthly, quarterly, and annual IRM reporting for the CRO, executive management, and Board risk committees.
• Design, maintain, and enhance standardized IRM metrics, KPIs, and KRIs aligned to IRM policies, frameworks, and risk appetite.
• Translate complex technical and risk data into clear narratives and visualizations tailored for senior and Board-level stakeholders.
• Lead the automation of IRM reporting and analytics, including data extraction, transformation, and dashboard refreshes.
• Develop and maintain automated processes for collecting, validating, and analyzing IRM data to ensure accuracy, completeness, and timeliness.
• Design and implement AI- and LLM-driven monitoring workflows to identify trends, anomalies, and emerging information risk areas.
• Support Risk and Technology Tooling teams with data ingestion, clean-up, mapping, validation, and dashboard/report development.
• Conduct data profiling, testing, cleaning, and data quality checks to ensure integrity and reliability of IRM metrics and reports.
• Document key processes, procedures, data definitions, and data flows for IRM metrics, reporting, analytics, and automation.
• Collaborate with IRM domain leads, Technology partners, and business risk owners to refine metrics, train stakeholders, and drive continuous improvement and efficiency in IRM reporting and analytics.

Skills

Power BI

Power Apps

Power Automate

Data storytelling

Stakeholder management

Presentation skills

Job description

Manulife is seeking a Manager of Information Risk Metrics, Reporting & Analytics within the Global IRM function to design, build, and automate IRM metrics and dashboards, including AI/LLM-enabled solutions, for CRO, executives, and Board risk committees.

The role is highly hands-on, collaborates with IRM domain leads, Technology, and Analytics teams, and focuses on standardized reporting, data-driven decision making, and continuous improvement across IRM data, reporting, and automation.