Information Risk Metrics & Analytics Lead

Manulife; Lapu-Lapu; Hybrid; PHP 1,200,000 - 1,900,000; Full time

Job summary

Manulife is seeking a Manager of Information Risk Metrics, Reporting, & Analytics to join the Governance, Risk and Compliance team. This role designs, builds, and automates IRM metrics, dashboards, and analytics, including AI/LLM-enabled solutions, to support the CRO, executive management, and Board risk committees.

The incumbent develops standardized IRM reporting, enables data-driven decisions, and drives automation across IRM data and reporting processes.

Qualifications

• Around 5 years of relevant experience in information risk, technology risk, cybersecurity, data analytics, reporting, or related disciplines.
• Strong skills in Power BI, Power Apps, and Power Automate.
• Experience with Azure, Databricks, or similar cloud data platforms.
• Experience using AI, Copilot, or automation technologies to drive reporting and analytics efficiencies.
• Working knowledge of Python, R, SQL, or similar analytical tools.

Responsibilities

• Own the preparation and delivery of monthly, quarterly, and annual IRM reporting for the CRO, executive management, and Board risk committees.
• Design, maintain, and enhance standardized IRM metrics, KPIs, and KRIs aligned to IRM policies, frameworks, and risk appetite.
• Translate complex technical and risk data into clear narratives and visualizations tailored for senior and Board-level stakeholders.
• Lead the automation of IRM reporting and analytics, including data extraction, transformation, and dashboard refreshes.
• Develop and maintain automated processes for collecting, validating, and analyzing IRM data to ensure accuracy, completeness, and timeliness.
• Design and implement AI- and LLM-driven monitoring workflows to identify trends, anomalies, and emerging information risk areas.
• Support Risk and Technology Tooling teams with data ingestion, clean-up, mapping, validation, and dashboard/report development.
• Conduct data profiling, testing, cleaning, and data quality checks to ensure integrity and reliability of IRM metrics and reports.
• Document key processes, procedures, data definitions, and data flows for IRM metrics, reporting, analytics, and automation.
• Collaborate with IRM domain leads, Technology partners, and business risk owners to refine metrics, train stakeholders, and drive continuous improvement and efficiency in IRM reporting and analytics.

Skills

Strong communication

Stakeholder management

Presentation skills

Tools

Power BI

Power Apps

Power Automate

Azure

Databricks

Python

R

SQL

AI automation

Job description

Manulife is seeking a Manager of Information Risk Metrics, Reporting, & Analytics to join the Governance, Risk and Compliance team. This role designs, builds, and automates IRM metrics, dashboards, and analytics, including AI/LLM-enabled solutions, to support the CRO, executive management, and Board risk committees.

The incumbent develops standardized IRM reporting, enables data-driven decisions, and drives automation across IRM data and reporting processes.