Income Operations Lead: Process Excellence & Risk

State Street; Manila; On-site; PHP 1,200,000 - 2,000,000; Full time

Job summary

State Street is seeking an Income COE Officer to support Client Operations and Shared Service teams by monitoring custody, accounting, and middle-office events. You will drive end-to-end processing, improve risk standards, and contribute to the fund’s records with accuracy and timeliness.

Responsibilities include optimizing processes, managing resources, and leading a team of managers and staff. You will collaborate with executive teams to ensure alignment and maintain high-quality service for

Qualifications

• Bachelor’s degree in Commerce / Economics or related field.
• 10–16 years’ experience in accounting, finance, mutual fund operations, or related careers.

Responsibilities

• Identify and implement process improvements to streamline operations and reduce costs.
• Manage resources (people, budget, technology) to achieve objectives.
• Track KPIs and drive corrective actions to improve performance.
• Lead and develop the operations team and foster collaboration across the organization.
• Ensure risk controls are in place and operations meet quality standards.

Skills

Ownership mindset

Commercial acumen

Executive presence

Change ideation

Automation initiatives

AI tools awareness

Agile framework

Education

Business or Economics degree

CFA pursuing

Job description

State Street is seeking an Income COE Officer to support Client Operations and Shared Service teams by monitoring custody, accounting, and middle-office events. You will drive end-to-end processing, improve risk standards, and contribute to the fund’s records with accuracy and timeliness.

Responsibilities include optimizing processes, managing resources, and leading a team of managers and staff. You will collaborate with executive teams to ensure alignment and maintain high-quality service for