Incentive Data & Process Analyst

UnitedHealth Group; Cebu City; On-site; PHP 500,000 - 800,000; Full time

Job summary

UnitedHealth Group is seeking a Business Process Analyst to analyze incentive compensation processes, validate data, and generate actionable insights across a global employee population. You will partner with stakeholders to implement improvements and ensure accurate, timely, and scalable process execution.

The role emphasizes data-driven problem solving, collaboration with developers and consultants, and delivering high-quality outcomes in a regulated, high-growth environment.

Qualifications

• Undergraduate degree or equivalent experience
• 1-2 Years HR or Compensation experience
• Experience analyzing data sets to identify trends, anomalies, and root causes
• Strong critical thinking and problem-solving skills with the ability to translate data into insights
• Demonstrated ability to manage work independently and track deliverables accurately
• 2+ years of customer-facing written communications skills including empathy and clarity
• Advanced Microsoft Excel skills (e.g., data manipulation, pivot tables, analysis)
• Experience using Microsoft PowerPoint
• Strong organizational, time management, and prioritization skills
• Ability to understand and navigate complex processes and systems

Responsibilities

• Analyze incentive compensation processes to identify inefficiencies, defects, and opportunities for standardization
• Perform root cause analysis on data issues, payment discrepancies, and recurring errors
• Recommend and help shape implementation of process improvements to reduce rework and improve quality
• Monitor process performance and identify patterns or trends requiring escalation or resolution
• Partner with developers, consultants, and stakeholders to analyze processes, validate solutions, and guide implementation through enablement of scalable improvements
• Validate monthly and quarterly incentive data to ensure accuracy, and completeness
• Develop and deliver reporting that highlights trends, anomalies, and key performance insights
• Identify risks and patterns within large data sets and translate findings into actionable recommendations
• Contribute to the development of tools, controls, and workflows that enable scalable, high-quality process execution
• Partner with program consultants and business stakeholders to resolve data and process issues
• Manage inquiries by identifying underlying issues and driving resolution
• Communicate findings and recommendations clearly to both technical and non-technical audiences
• Appropriately escalates system issues with supporting analysis and context
• Execute core incentive processes with a high degree of accuracy, accountability, and timeliness
• Maintain documentation, templates, and process standards to support consistency and scalability
• Support onboarding, training, and change-related activities for process updates
• Contribute to audit, compliance, and remediation efforts as needed

Skills

Data analysis

Root cause analysis

Excel

PowerPoint

Stakeholder communication

Independent work

Written communication

Education

Undergraduate degree or equivalent experience

Tools

Microsoft Excel

Microsoft PowerPoint

Job description

UnitedHealth Group is seeking a Business Process Analyst to analyze incentive compensation processes, validate data, and generate actionable insights across a global employee population. You will partner with stakeholders to implement improvements and ensure accurate, timely, and scalable process execution.

The role emphasizes data-driven problem solving, collaboration with developers and consultants, and delivering high-quality outcomes in a regulated, high-growth environment.