Global Incentive Process Analyst & Data Insights

Optum, a UnitedHealth Group Company; Philippines; On-site; PHP 600,000 - 900,000; Full time

Job summary

Optum, a UnitedHealth Group Company in the Philippines seeks a Business Process Analyst to analyze incentive outcomes across a global population. You will combine data analysis, reporting, and problem-solving to drive accurate insights and reliable process execution.

You will collaborate with stakeholders, validate outputs, and help implement scalable improvements while maintaining data quality and meeting deadlines in a high-volume, regulated environment.

Qualifications

• Undergraduate degree or equivalent experience.
• 1-2 years HR or Compensation experience.
• Experience analyzing data sets to identify trends, anomalies, and root causes.
• Strong critical thinking and problem-solving skills with the ability to translate data into insights.
• Ability to manage work independently and track deliverables; 2+ years of customer-facing written communications.
• Advanced Microsoft Excel skills (e.g., data manipulation, pivot tables, analysis).
• Experience using Microsoft PowerPoint.
• Strong organizational, time management, and prioritization skills.
• Ability to understand and navigate complex processes and systems.

Responsibilities

• Analyze incentive compensation processes to identify inefficiencies, defects, and opportunities for standardization.
• Perform root cause analysis on data issues, payment discrepancies, and recurring errors.
• Recommend and shape implementation of process improvements to reduce rework and improve quality.
• Monitor process performance and identify patterns or trends requiring escalation or resolution.
• Partner with developers, consultants, and stakeholders to analyze processes, validate solutions, and guide implementation through enablement of scalable improvements.
• Validate monthly and quarterly incentive data to ensure accuracy and completeness.
• Develop and deliver reporting that highlights trends, anomalies, and key performance insights.
• Identify risks and patterns within large data sets and translate findings into actionable recommendations.
• Contribute to the development of tools, controls, and workflows that enable scalable, high-quality process execution.

Skills

Data analysis

Excel

PowerPoint

Critical thinking

Communication

Time management

Process understanding

Independent work

Education

Undergraduate degree or equivalent experience

Tools

Varicent

Power BI

Job description

Optum, a UnitedHealth Group Company in the Philippines seeks a Business Process Analyst to analyze incentive outcomes across a global population. You will combine data analysis, reporting, and problem-solving to drive accurate insights and reliable process execution.

You will collaborate with stakeholders, validate outputs, and help implement scalable improvements while maintaining data quality and meeting deadlines in a high-volume, regulated environment.